Brand & Communications Associate at Britam

Job Purpose:

• Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.

Key responsibilities:

• Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
• Draft press releases, keynote speeches and promotional material.
• Analyzing and monitoring media coverage. 
• Participate in developing and delivering training staff on media and communications skills.
• Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
• Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
• Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
• Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
• Organize and manage corporate events.
• Writing publications including newsletters, annual reports and speeches.
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

Key Performance Measures:

• As described in your Personal Score Card.

 
Knowledge, experience and qualifications required:

• Bachelor’s degree in Marketing, Communication, Journalism or a related field.
• 3-5 years’ experience in a similar position.
• Experience managing media relations. 
• Strong communication ability (Both oral and written).
• Excellent organizational skills.
• Ability to work well under pressure.
• Experience in the marketing and corporate affairs industry will be an added advantage.

Technical/ Functional competencies:

• Excellent written and oral communication skills.
• Excellent networking, interpersonal and presentation skills.
• Flexibility and adaptability.
• Exposure/experience in a busy media house or PR agency.
• Communications Skills.
• Excellent customer service skills.
• Knowledge in Diversity management.
• Ability to drive change.
• Stakeholder Management.
• Report writing-ability to develop reports.
• Strategic Planning.
• Decision making –ability to make strategic decisions in a timely and effective manner.
• High moral and ethical standing.
• Highly motivated.