Business Acquisition Specialist at Liberty Life

Job Summary

• To drive new business sales targets through all channels. The role works with Administrators, Brokers and Independent/tied Agencies as well as direct clients, through relationship building and timely support.

Reports To: BUSINESS ACQUISITION SPECIALIST

Key Responsibilities

• To understand and fulfil clients’ needs through products understanding and making recommendations to the sales team on business acquisition opportunities.
• To ensure a culture of effective and efficient service delivery to customers within Group Life team to ensure customer retention and satisfaction.
• To provide technical support to Group Life & Pension Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives.
• To support the agents and intermediaries in preparing tender documents in alignment with tender requirements.
• To ensure smooth onboarding of new business (documentations).
• To implement the credit control policy within Group Life Schemes to ensure revenue collection.
• To effectively improve the risk exposure to deliver greater shareholder value within set limits.
• To maintain and promote effective internal and external stakeholder relationships.
• To provide relevant and accurate management information to all relevant stakeholders in order to support business growth objectives.
• To concentrate on all lines of business: Brokers, Agents, Direct, and Affinity by providing quotes.
• To gather market intelligence, issue quotes and make sure they are competitive and follow up prospects for closure.
• To do member education and training of our products to intermediaries, prospects and existing clients.
• To organise for a reward programme and bonding sessions.
• To enhance cross-selling across GLA clients and achieve organic growth in the existing GLA portfolio.
• Analysing and updating contracts related to group risk schemes among them; review of treaties, recommend for amendments/endorsements and review of treaty effect on the business.

Qualifications

• Bachelor’s degree (insurance option preferred), Actuarial Science or Business related.
• Professional qualification in Insurance (ACII or AIIK).

Experience

• At least 2 years’ experience in the life insurance or similar experience in a reputable organization.

Competencies

• In-depth understanding of insurance operations and concepts.
• Knowledge of insurance regulatory requirements.
• Understanding of business acquisition processes.
• Knowledge of underwriting and claims procedures.
• Customer service skills.
• Adhering to principles and values.
• Delivering results and meeting customer expectations.