Business Development Account Associate at Safaricom Kenya

Job Description

Reporting to the Squad Lead – Managed Services Tribe, the position holder will be responsible for direct acquisition, revenue generation, development and management of relationships and service experience of the Medium Enterprise Customers to ensure growth, profitability and retention in the region. The vacancies will be available in Lake Basin & Greater Western, Coast and Nairobi East Region. All applicants should be willing to relocate.

Job Responsibilities

• Meeting overall revenue and acquisition targets.
• Winning new businesses by identifying, developing and closing opportunities cantered on offering Enterprise solutions.
• Developing relationship with the customers within allocated territories and drive education and awareness of Enterprise solutions.
• Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel.
• Achieve set revenue targets for the territory through selling all Enterprise solutions.
• Ensure enough sales pipelines to achieve the revenue targets.
• Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory.
• Proper management of dealer and partner sales trackers.
• Identification and profiling of all the businesses in the territory. Maintaining an up to date database of all businesses and profile.
• Development and implementation of a route plan which covers the territory.
• Identification of the market opportunism and submit reports on how they can be addressed.
• Proactively attend to dealer and customer related issues and get an excellent customer rating.
• Build long lasting business relations/partnership with customers and assigned dealers.
• Maintain 100% accuracy on reporting on market intelligence and customers feedback.
• Timely submission of territory report, Dealer/partner sales tracker.
• Up to date profile of accounts within the territory and up to date competitor intelligence.

Qualifications 

• Honors Degree/Diploma in Business Administration/Bachelor of Commerce degree from a recognized university.
• A valid driving license is a compulsory requirement for this role.
• At least 3 years’ experience in selling enterprise solutions.
• Experience in managing indirect channel in a telecoms environment is an added advantage.
• Strong business Acumen.
• Team player with pleasant outgoing personality & resilience.
• Good communication and interpersonal skills.
• Proactive, confident, energetic & with ability to work under pressure.