Vacancies at Safaricom Kenya

Brief Description

Reporting to the Development Lead Fintech - Financial Services IT, the role holder responsibilities will include financial services system development, support, capacity planning and technology evolution to attain a service availability of 99.999%.

Key Responsibilities

• Software development for new financial solutions as per the approved solutions designs.
• Participate in design for new solutions.
• Software testing to meet both functional and non-functional requirements (monitoring, performance testing etc.)
• Document and maintain software functionality and document released software. 
• Troubleshooting, debugging, upgrading and optimization of existing systems. 
• Recommend and execute improvements to existing systems.
• Internal Process Improvement in accordance with Software development standards.
• Participate in code reviews.
• Release and change management
• Contributing towards innovative initiatives. 
• Undertake necessary measures to increase the quality of delivery and ensure zero major defects.
• Development of microservices using java and spring framework.
• Use CI/CD to automate deployments.
• Deliver projects on time as agreed upon by the various stakeholders.
• Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
• Development of automated tests for functional, performance, and security testing using test-driven development.
• Evaluation of new and existing financial systems infrastructure.
• Planning & design for new financial solutions.
• Platform capacity planning
• Financial solutions technology evolution to attain 99.999% service availability.
• Implementation and integration of new hardware/software.
• Optimization of existing systems.
• Internal Process Improvement in accordance with ITIL and Agile standards.

Qualifications 

• Degree in one of the following: Computer Science, Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development
• 2 years of work experience as an engineer in Financial Technology or a telecommunications environment.
• Knowledge and experience on coding languages (e.g., Java, Python, JavaScript) and frameworks/systems (e.g., Spring framework, AngularJS, React, Git, Apache camel, Node Js and GraphQL.)
• Experience and Strong understanding of both JSON and SOAP
• Experience in securing APIs using Oauth2, SAML etc.
• Knowledge in Agile methodology. Certification in Scrum fundamentals is an added advantage.
• Knowledge in DevSecOps, CI/CD and version control (Git)
• Good understanding of writing unit tests.
• Experience working with relational and non-relational databases i.e., Oracle, MySQL, Mongo DB, Cassandra
• Experience in mobile money systems. 
• Knowledge in cloud technologies (AWS, Microsoft Azure, Huawei or GCP).
• Knowledge in container orchestration technologies (Kubernetes, openshift container platform etc.)
• Proven Analytical & problem-solving skills.
• Good presentation skills required.
• Good public relations, communication & interpersonal.

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Job Description

• Reporting to the Category Sourcing Custer Lead, the role holder will create and implement sourcing strategies and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Safaricom. The role holder will also be responsible for the development of mechanisms and metrics to hold suppliers accountable for performance and delivery. They will drive results through Life Cycle management of the signed contracts and demonstrate delivery of the overall category and business efficiency objective. The purpose of the role is to add value to the organization by effectively managing the procurement cycle and driving successful business outcome through the application of Category and Contract management. 
• In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Responsibilities

• Be a Strategic interface between Business Units and Supply Chain /Primary contact Person for sourcing requirements.
• Lead and support sourcing projects for the Corporate and Commercial categories; from requirement gathering to contracting,
• Develop the category in line with the Corporate and Commercial Strategy and under the supervision of the Corporate and Commercial Services Sourcing Lead
• Maintain knowledge database of supplier’s markets, sub-categories, capabilities, technology, cost analysis and key performance indicators within the category.
• Champion value delivery initiatives in the category including cost reduction in line with efficiency programs.
• Develop, Implement and Maintain procurement Plans for the category.
• Lead and support sourcing activities, launch Request for Proposal, e-auction, and others.
• Negotiate and facilitate implementation of long-term agreements and / or partnerships within the category.
• Enforce supplier Payment Terms that are, cost favorable to the company and guided per policy.
• Perform contract analysis, risk evaluation and cost analysis and subsequent contract review to support efficiency programs.
• Develop and fully implement supplier catalogues/pricelists within the ERP system. 
• Monitor the Supplier performance and drive correction action where required.
• Deliver categories reports & ad-hoc analysis and presentations.
• Work in an Agile way being part of cross-category and cross-functional projects.
• Contribute to the development of the Supply Chain policies, process and procedures in the periodical reviews as well as ensure compliance.

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Job Description

Reporting to the Head of Department – Regulatory & Public Policy, the Manager, Competition will be expected to provide day-to-day advisory and support services in relation to competition matters in the telecommunications, financial and digital services sectors in order to help shape the business’s long-term strategy and commercial policies. The Manager, Competition will also manage and monitor compliance in line with competition legislation.

Responsibilities

• You will interpret Legislation/Regulations and prepare detailed opinions/ legal advice for Safaricom on local and global competition matters.
• You will contribute to policy initiatives related to competitive dynamics in the mobile and financial services sector and the broader digital ecosystem. 
• You will act as the subject matter expert in these areas and develop Safaricom’s agenda, activities, and advocacy strategies. You will support regulatory aspects in relation to telecommunication markets, financial services and digital platforms and services.
• You will engage internal stakeholders, industry players, governments, regulators, external experts and colleagues to influence the policy debates and frameworks impacting the business and policy environment in the areas in which the company operates. 
• You will analyze and interpret the industry and policy trends, provide the highest quality of support, anticipate opportunities and develop strategies to ensure compliance and/or policy evolution.
• You will scope, direct and contribute in framing high-impact research and conduct own analysis to produce robust policy collateral to position Safaricom as an influential voice in the policy debates.
• You will contribute to the planning and effective delivery of the initiatives of the Regulatory and Public Policy team. 
• You will have the ability to provide analysis and interpretation of essential costing and pricing fundamentals including the legal and regulatory constraints that can affect pricing decisions.
• You will review and provide advice to Safaricom on emerging competition trends in the global telecommunications industry and provide guidance on how to navigate these matters.
• You will embed an effective competition compliance programme throughout the business by partnering with a wide range of cross-functional teams to coordinate and implement the compliance program and initiatives.
• You will develop best practice metrics for Safaricom while benchmarking with external markets in competition management.

Qualifications

• Degree in Economics, Business, Commerce, Law or related business-related discipline from a recognized University.  An MBA is an added advantage.
• 5+ years’ work experience in the telecommunications, financial services, affiliated industry or regulatory/business advisory in a similar role. 
• Strong exposure in a regulatory, competition authority or oversight role.
• Demonstrable awareness of local and global market activity with knowledge of trends and patterns in competition policy.
• Deep understanding of the Safaricom’s business, it’s market and industry alongside key decision-makers and influencers in account organisation. 
• Good grasp of competition regulations in Kenya and globally.
• Proven ability to influence at senior levels, particularly in dealing with internal and external senior executives on a range of issues. 
• Strong team player and excellent report writing, interpersonal skills and presentation skills.

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Job Description

Reporting to the Squad Lead – Managed Services Tribe, the position holder will be responsible for direct acquisition, revenue generation, development and management of relationships and service experience of the Medium Enterprise Customers to ensure growth, profitability and retention in the region. The vacancies will be available in Lake Basin & Greater Western, Coast and Nairobi East Region. All applicants should be willing to relocate.

Job Responsibilities

• Meeting overall revenue and acquisition targets.
• Winning new businesses by identifying, developing and closing opportunities cantered on offering Enterprise solutions.
• Developing relationship with the customers within allocated territories and drive education and awareness of Enterprise solutions.
• Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel.
• Achieve set revenue targets for the territory through selling all Enterprise solutions.
• Ensure enough sales pipelines to achieve the revenue targets.
• Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory.
• Proper management of dealer and partner sales trackers.
• Identification and profiling of all the businesses in the territory. Maintaining an up to date database of all businesses and profile.
• Development and implementation of a route plan which covers the territory.
• Identification of the market opportunism and submit reports on how they can be addressed.
• Proactively attend to dealer and customer related issues and get an excellent customer rating.
• Build long lasting business relations/partnership with customers and assigned dealers.
• Maintain 100% accuracy on reporting on market intelligence and customers feedback.
• Timely submission of territory report, Dealer/partner sales tracker.
• Up to date profile of accounts within the territory and up to date competitor intelligence.

Qualifications 

• Honors Degree/Diploma in Business Administration/Bachelor of Commerce degree from a recognized university.
• A valid driving license is a compulsory requirement for this role.
• At least 3 years’ experience in selling enterprise solutions.
• Experience in managing indirect channel in a telecoms environment is an added advantage.
• Strong business Acumen.
• Team player with pleasant outgoing personality & resilience.
• Good communication and interpersonal skills.
• Proactive, confident, energetic & with ability to work under pressure.