Business Development Manager, Custodial Services at National Bank of Kenya

Job Ref No. HR/034/2022

Position Scope: 

Responsible for driving Custodial Services business growth including but not limited to the following key segments;

• Safe Custody Services
• Transaction Settlement Services
• Capital and Income Collection Services
• Corporate Action Services
• Proxy Voting Services
• Client Reporting Services
• Compliance Monitoring
• CDA Services

Key Responsibilities:

• Grow the Bank’s market share in Custodial Services.
• Drive the financial and business growth targets for Custodial Services.
• Develop and provide high quality sales, marketing and client relationships.
• Develop and manage Custodial Services strategic partnerships with new and existing clients.
• Develop and drive the Custodial Services strategy.
• Work closely with client relationship teams and internal business partners to provide the best customer experience to boost utilization of Products and solutions under Custodial Business.
• Manage and utilize resources to achieve qualitative and quantitative targets.
• Develop and prepare standard proposals and presentations for banking services that will be pitched to potential clients.
• Collaborate with Corporate and Retail Banking Relationship teams for penetration and enhanced utilization of Custodial products and services in new and existing key client portfolios.
• Prepare and submit weekly, monthly and quarterly administration and performance reports.
• Manage and ensure all risks associated with custodial services are mitigated.
• Maintain high level integrity and ethical standards.
• Motivate Staff under Custodial Services for self-development.

Skills & Experience:

• Bachelor’s degree in a business-related field
• Chartered Institute of Securities and Investment (CISI)
• Minimum of five (5) years Banking Experience – Three (3) of which MUST be in Custodial Services.
• Experience in Sales & Marketing within Custodial Services is a Mandatory
• Experience in pension scheme administration.
• Experience in fund management transaction settlement.
• Business Development, Relationship Management and Customer Service Skills
• Good planning and organizational skills.
• Good knowledge of Cash Managements solutions, products, services and channels
• Good knowledge of money markets, equity trading, margin trading and other capital market instruments.
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Excellent knowledge of the Bank’s lending principles, policies and procedures
• Prior experience of dealing with customers
• High degree of interpersonal skills when dealing with a range of people and situations.
• Excellent negotiation and influencing skills.