Business Development Officers (West Pokot & Isiolo) at RAFODE

Duties & Responsibilities:

• Responsible for the overall performance and activities of the branch and participates in making decisions.
• Ensure effective control environment with focus on compliance of Prudential and other regulatory instructions with no procedural slippages
• Making sure targets are met, coaching and developing staff, keeping the office to a high standard of discipline and integrity and dealing with customer complaints.
• Review and analyze performance information and reports, which are then given and shared with Community empowerment officers(loan officers)
• Spearhead Promotion of Rafode products and services in the branch
• Monitoring of disbursed loans - Delinquency management
• Assuring long term relationship through high client satisfaction, reaching a high ration of revolving clients – Customer care
• Maintaining quality portfolio in the branch by ensuring recruitment of viable Entrepreneurs.
• Carrying out proper vetting and assessment of loans application for credit committee approvals.
• Identify loans for recovery and coordinate recovery efforts within the branch
• Initiate and maintain good relationship between Rafode and local stakeholders including provincial administration, church etc
• Performing other duties as may be deemed necessary by the management.

Desired qualifications and experience 

• Degree holder in relevant field
• At least two years of experience in a managerial post in a micro finance institution or bank
• Diploma holders with at least 3 years’ experience in a managerial post in a microfinance institution will be considered