Apollo Agriculture is looking for a dynamic and analytical Business Operations Lead to generate insights and execute strategic projects across our core customer-facing functions. You will closely partner with Apollo’s Chief Customer Officer and his team (marketing, sales, operations, logistics, etc.) to analyze the performance of key functions, identify challenges and opportunities, and design solutions that rapidly take advantage of these insights. As an example, you might partner with Apollo’s Field Sales team to understand the performance of sales agents, identify key performance drivers, and determine needed investments and resourcing needs, or you might build a model to optimize output in Apollo’s call center, and develop a plan for resource provisioning on the basis of Apollo’s targets. In addition, you’ll be responsible for ensuring alignment between customer-facing functions, by defining seasonal targets and KPIs and ensuring that all functions are optimally aligned around these goals.
Your mandate is to identify and analyze problems, understand opportunities, and support rapid execution of solutions across functions. Success in this role will require a curious and commercial mindset, deep comfort with quantitative analysis and problem solving, and excellent relationship and communication skills. The right candidate will also spend meaningful time with Apollo’s customers in the field to understand their challenges and needs first-hand.
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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