Cash Officer- Multiple Branches at I&M Bank

Primary Responsibilities:

• Authorize teller vouchers within authorized limits in the Core Banking System as they are being processed.
• Reconcile cash at the end of the day through a physical cash count and monitor intra-day cash limits for the tellers.
• Confirm instructions and cheque payments with clients and Branches.
• Authorize prepaid cards services such as refunds.
• Custodian of Debit and Credit card PIN mailers and ensuring there destruction when not collected.
• Monitor ATMs and loading cash as and when needed.
• Ensure safe custody of cash and serialized stationery.
• Liaise with Central Cash Management for cash requirement and repatriation.
• Retrieve cash and cheque deposits from the ATM.
• Work in liaison with the Branch Operations Manager for maintenance of all equipment in the Cash department.
• Conduct EOM reconciliations and statistics/Branch metrics.
• Respond to cash related queries.
• Monitor activities in the Banking hall through the CCTV.
• Coach, mentor and train Tellers.
• Engage in performance and leave management of Tellers.
• Cross sell the Bank’s products and services.

Person Specifications

• Bachelor’s degree in a Business related field from a recognized institution
• Part completion of CPA (K), ACCA or its equivalent.
• At three years' relevant experience.
• Excellent communication and interpersonal skills;
• Excellent planning and organization skills; and
• Good people management skills.