Chief Manager(CM) – ICT (Application Management) at Kenya Revenue Authority (KRA)

Job Summary:

The Chief Manager, Applications Management as the head of IT Business Applications Support and Applications Development and Maintenance.  The overall responsibility for this position are the following Functions:

• Systems design/specifications and user support
• Application development and maintenance of large and complex Business and Mobile Applications
• Systems integrations using Web services and APIs

Key Responsibilities:

• Formulates, implements and reviews ICT policies, standards and strategies necessary to effectively support the Authority’s corporate objectives with respect to development and implementation of secure business applications
• Responsible for application designs, coding and maintenance of enterprise business systems and mobile apps
• Ensures integration platform is reliable and flexible to support KRA data exchange /operations
• Spearheads implementation of new business systems including data migration, systems piloting, configurations and integrations in liaison with relevant business department(s)
• Responsible for systems regular reviews, transition, requirements /specifications management, frameworks and standards and KPIs for business systems
• Provide leadership in selecting suitable application development tools for use, for application development, maintenance, hosting and performance improvements, in the Authority with particular emphasis on the use open source products
• Implements cost reduction strategies with respect to licensed platforms and applications
• Documents and maintains an inventory of all tools, applications in use in the Authority and supporting documentation
• Develops operational budgets for application Management Section
• Advices DC ICT on technical aspects pertaining to application development, source code management, optimisation of systems, cost reduction strategies and retirement of systems
• Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management

Academic and Professional Qualifications

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field. 
• Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.

The following certifications will be an added advantage:

• Certified Business Analyst (CBAP)
• Certified Software Development Professional (CSDP)
• Certified Mobile Application Developer
• Oracle certified processional (OCP)
• Red Hat/Unix/Linux Certified Systems Administrator
• Microsoft Certified Solution Developer (MSSD)

Relevant Work Experience Required

• The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 year’s experienced at managerial level in large organisation
• Extensive hands-on experience in software development, requirements definition and systems design methodologies
• Excellent knowledge of current development protocols and standards, mobile applications, secure development principles
• Hands-on experience troubleshooting source codes, databases modern application development tools.
• Conversant with programming languages such as Java, .Net, PHP, C, C++, Python etc.
• They should have sound knowledge of networking protocols, HTML, XML and scripting languages

Skills Required:

The Job holder must:

• Be performance driven
• Demonstrate capacity in handling demanding leadership and management roles
• Honest and of high integrity
• Be resilient, focused, results oriented and a team player
• Good understanding of the KRA’s goals and objectives.
• Have strong analytical and problem solving skills
• Have ability to pay attention to details and work under minimum supervision and for long hours
• Strong interpersonal, written and oral communication skills.
• Strong abilities to conduct research affecting business and propose suitable solutions/products
• Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
• Have good negotiation skills.