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  • Posted: Jan 22, 2020
    Deadline: Feb 2, 2020
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  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions...
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    Deputy Commissioner – Legal Services (Re-advertisement)

    Purpose of the job:

    Oversees the functions and operations of the Legal Services Division, and provision of all legal advice on matters affecting the Authority.

    Key Responsibilities of the job:

    • Lead pre-litigation processes between KRA and other parties and guide the preparation of Memoranda of Understanding, bilateral and multilateral legal instruments with tax implications.
    • Review and advise management on legal implications of internal policies and procedures.
    • Interpret relevant legislation and advise Management and relevant Departments on changes in Law.
    • Make legislative proposals on amendments of fiscal laws.
    • Monitor post litigation revenue recovery on concluded cases by revenue Departments.

    Candidate profile

    The job holder should possess the following minimum qualifications:

    • Bachelor’s degree in Law (LLB).
    • A Postgraduate diploma in Law.
    • Advocate of the High Court of Kenya.
    • Possess a valid Practicing Certificate (LSK).
    • Master’s degree in a relevant discipline will be an added advantage.
    • At least ten (10) years post admission experience in commercial law and litigation practice
    • At least five (5) of which should be in a senior management position in a comparable organization. 

    In addition, the candidate should demonstrate the following personal traits and competencies:

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication.
    • Good presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

    go to method of application »

    Deputy Commissioner – Board Affairs (Re-advertisement)

    Purpose of the job:

    Oversees the functions and operations of the Board Coordination Division and provision of Board secretarial services for the Authority. 

    Key Responsibilities of the job:

    • Offer Secretarial Services to the Board and Board Committees and KRA affiliated bodies/entities.
    • Interpret relevant legislation and advise the Board and related Committees on changes in Law.
    • Review and advise management and the Board on legal implications of internal policies and procedures.
    • Guide the preparation of legal opinions and instruments.

    Candidate profile

    The job holder should possess the following minimum qualifications:

    • Bachelor’s degree in Law (LLB).
    • A Postgraduate diploma in Law.
    • Advocate of the High Court of Kenya.
    • Possess a valid Practicing Certificate (LSK).
    • Master’s degree in a relevant discipline will be an added advantage.
    • At least ten (10) years post admission experience in commercial law and litigation practice
    • At least five (5) of which should be in a senior management position in a comparable organization.

    In addition, the candidate should demonstrate the following personal traits and competencies: 

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication.
    • Good presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

    go to method of application »

    Chief Manager - Prosecution

    Roles & responsibilities:

    • Establish effective organizational and administrative processes to support prosecution
    • Establish effective liaison and manage stakeholders in the criminal justice system, both local and international.
    • Spearhead the formulation of prosecution policies
    • Carry out legal research and review of legislation to support effective prosecution
    • Representing the Authority in tax criminal prosecutions.
    • Ensure compliance with the key prosecutorial instruments including the national prosecution policy; the code of conduct & ethics for prosecutors and the KRA prosecution policy.

    Academic and professional qualifications:

    • Bachelor’s degree in Law from an accredited university
    • A postgraduate diploma in Law
    • Advocate of the High Court of Kenya
    • Possess a valid Practising Certificate from Law Society Kenya
    • Higher degree, professional tax training and computer literacy will be an added advantage

    Experience:

    • Minimum seven (7) years post admission experience in prosecution and criminal law practise, three (3) of which should be in management position in a comparable organization.

    Skills:

    • Higher degree of ethical conduct
    • Leadership and business acumen
    • Organizational, business and environmental awareness
    • Conceptual and analytical skills
    • Interpersonal and people management skills
    • Verbal and written communication skills
    • Motivated, dynamic and team player
    • Ability to build and maintain relationships

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    Deputy Commissioner – Conveyancing & Legal Research

    Responsible for (Purpose of the job).

    Oversees the Functions and Operations of the Conveyance and Legal Research Division, providing and guiding all legal advice on matters affecting the Authority, preparation of legal documents, vetting of fiscal budget proposals, provision of conveyance and legal research services.

    Tasks and outputs:

    • Guide formulation and oversee implementation of strategies for the Conveyance and Legal Research
    • Lead and Manage the Conveyance and Legal Research
    • Oversee the preparation of the Division’s work plan and budgets.
    • Review and advise management on legal implications of internal policies and procedures referred for advise.
    • Monitor compliance with agreed systems and procedures to enhance efficient and effective prevention and execution of business risks.
    • Interpret relevant legislation and advise Management and relevant Departments on changes in Law.
    • Provide guidance in research and review of legislation that impact on KRA and recommend any necessary amendments.
    • Collaborate and manage stakeholder engagements.
    • Make legislative proposals on amendments of fiscal laws.
    • Guide the preparation of Memoranda of Understanding, bilateral and multilateral legal instruments with tax implications.
    • Promote career and continuous professional development of staff in the Division.
    • Monitor the general performance of staff in the Division.

    Skills required:

    Minimum qualifications

    • Bachelor’s degree in Law (LLB).
    • A Post graduate diploma in Law.
    • Advocate of the High Court of Kenya.
    • Possess a valid Practicing Certificate (LSK).
    • Computer literate.
    • Leadership, Management and Governance courses.
    • Master’s degree in a relevant discipline will be an added advantage.

    Minimum years of experience

    12 years post admission experience in commercial law and litigation practice, 6 of which should be in a senior management position in a comparable organization.

    Competencies required for this role

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication, presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

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    Chief Manager - Financial Fraud Investigations

    Roles & responsibilities:

    • Ensure consistent interpretation and uniform application of the relevant tax laws in Tax crimes investigation;
    • Provide strategic leadership in management of investigations operations and revenue collection in the Division
    • Management of any tax dispute that may arise in accordance with the established procedures
    • Developing annual investigations work plan and monitoring its implementation
    • Interpretation, implementation and application of policy decisions affecting custom laws, departmental revenue and operations in general, staff development and deployment

    Academic and professional qualifications:

    • Bachelor’s degree in law, business administration, economics or related disciplines from a recognised university
    • Masters degree in relevant field such as business administration or economics from a recognised university
    • Professional qualification in any relevant discipline will be an added advantage

    Experience

    • Wide knowledge and experience in domestic tax and custom law and administration. Must have at least  seven (7) years of service in tax administration environment, three (3) of which should be at managerial level
    • Experience in tax investigations operations will be an added advantage

    Skills

    • Strong leadership skills
    • Possess good organisation, planning and analytical skills
    • Impeccable bias for strategic thinking action orientation
    • Focused and result driven individual
    • Interpersonal skills
    • Communication skills
    • Positive attitude
    • High integrity
    • Team player

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    Chief Manager – Conveyancing and Legal Research

    Oversees the Functions and Operations of the Conveyancing, Legal Research and Opinions Section, undertaking of legal research, provision of legal opinion and preparation of legal instruments.

    Tasks and outputs:

    • Formulate and oversee implementation of strategies for the Board Coordination Division.
    • Manage the Conveyancing, Legal Research and Opinion functions.
    • Manage the preparation of the Section’s work plan and budgets.
    • Review and advise Management and the Board on legal implications of internal policies and procedures referred for advise.
    • Manage compliance with agreed systems and procedures to enhance efficient and effective prevention and execution of business risks.
    • Manage research and review of legislation and advise the Board, Management and the relevant Departments on changes in Law.
    • Manage stakeholder engagements (ICPSK, IOD, SCAC, AG, and Lands Registries).
    • Provide legal research services for the Authority.
    • Manage the preparation of legal opinions and instruments.
    • Promote career and continuous professional development of staff in the Division.
    • Manage the general performance of staff in the Division.

    Skills required:

    Minimum qualifications

    • Master’s degree in a relevant discipline.
    • Bachelor’s degree in Law (LLB).
    • A Post graduate diploma in Law.
    • Advocate of the High Court of Kenya.
    • Possess a valid Practicing Certificate (LSK).
    • Computer literate.
    • Leadership, Management and Governance courses.

    Minimum years of experience

    7 years post admission experience in commercial law and conveyancing practice, 3 of which should be in a management position in a comparable organization.

    Competencies required for this role

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication, presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

    go to method of application »

    Chief Manager – Litigation

    Responsible for (Purpose of the job)

    Oversees the Functions and Operations of the Litigation Section, provision of legal advice, preparation of legal documents and guiding litigation.

    Tasks and outputs:

    • Formulate and implement strategies for the Litigation Section.
    • Manage the pre-litigation process between KRA and other parties and render advice to avoid unnecessary litigation.
    • Manage the Litigation function.
    • Preparation of the Section’s work plan and budgets.
    • Manage compliance with agreed systems and procedures to enhance efficient and effective prevention and execution of business risks.
    • Manage research and review of legislation that impact on KRA and recommend any necessary amendments.
    • Manage stakeholder engagements (External Counsel, Judiciary, DPP, EACC, AG).
    • Manage the preparation of Memoranda of Understanding, bilateral and multilateral legal instruments with tax implications.
    • Manage post litigation revenue recovery on concluded cases by revenue Departments.
    • Manage the drafting of pleadings and defenses.
    • Promote career and continuous professional development of staff in the Section.
    • Manage the general performance of staff in the Section.

    Skills required:

    Minimum qualifications

    • Master’s degree in a relevant discipline.
    • Bachelor’s degree in Law (LLB).
    • A Post graduate diploma in Law.
    • Advocate of the High Court of Kenya.
    • Possess a valid Practicing Certificate (LSK).
    • Computer literate.
    • Leadership, Management and Governance courses.

    Minimum years of experience

    7 years post admission experience in commercial law and litigation practice, 3 of which should be in a management position in a comparable organization.

    Competencies required for this role

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication, presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

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    Chief Manager - Quality Management Programme

    Grade: KRA 7

    Department: STRATEGY, INNOVATION AND RISK MANAGEMENT

    Division: CORPORATE RISK MANAGEMENT DIVISION

    Location/Work Station: HEAD OFFICE, TIMES TOWER

    Reports to: DC - CRMD

    Key Responsibilities

    • Plan and formulate strategies: negotiate for annual performance contracts and signing of the same with the head of division, budgeting, review of the annual procurement plan as well as the annual training plan.
    • Directing, controlling, appraising and motivating staff.
    • Negotiating performance targets and signing performance contract with the Deputy Commissioner, Corporate Risk management Division.
    • Formulate and develop Work-plans and aligning the same with the Authority’s strategic objectives as stated in the corporate plan
    • Ensure maintenance and sustainability of the Authority’s ISO 9001 Certification.
    • Formulate, implement, monitor and control of the QMP budget to ensure utilization of the funds as planned.
    • Coordinate the monitoring and evaluation of the QMS by checking compliance with the requirements of the ISO 9001 standard and other internal standards necessary for effective operation and control of the Authority’s processes.
    • Coordination of conducting of QMS Management Reviews by the departments, regions and top management Team1).
    • Make recommendations to the Quality Management Representative (QMR) on matters that may threaten the Authority’s ISO 9001 Certification for the purpose of proactive interventions.
    • Liaise with relevant stakeholders on QMS Networking, Training, Awareness, Certification and Surveillance Audits.
    •  

    Academic and professional qualifications

    • Bachelors’ degree in economics, business administration, public policy, or any relevant and equivalent qualification from recognized university.
    • Masters degree in economics, business administration, public policy or any relevant and equivalent qualification from recognized university will be an added advantage.
    • Demonstrate a clear understanding of QMS strategic leadership and management.
    • At least seven (7) years’ experience in dynamic QMS environment of a multisite organization, 3 years of which should be at managerial level.
    • Experience in an automated QMS environment would be an added advantage.
    • Must have attended a senior level management course.
    • Must be a QMS Lead Auditor.
    • Registration with the International Register of Certificated Auditors (IRCA) and/ or the Chartered Quality Institute.
    • Compliance to Chapter 6 of the Constitution of Kenya 2010.
    • Proficiency in computer applications relevant to the business notably Q-Pulse.

    Skills required

    • Strategic thinking and analytical skills.
    • Good planning skills
    • Time management
    • People management skills
    • Problem solving skills
    • Leadership ability
    • Communication skills
    • Negotiation skills
    • Conflict management skills
    • Customer care skills
    • Proactive and self-driven with a capability of building teams.

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    Chief Manager – Testing Laboratory

    Department:  Strategy Innovation & Risk Management

    Division: Inspection and Testing Centre

    Section: Testing Laboratory

    Reports to:  Deputy Commissioner, Inspection and Testing Centre

    Direct reports:

    Manager, Organic Chemicals and Materials

    Manager, Inorganic Chemicals and Products

    Responsible for:

    Providing technical leadership in provision of testing laboratory service.

    Tasks and outputs:

    • Develops functional objectives and implements plans for provision of laboratory testing service.
    • Provide science based consultancy service to support interpretation and application of tax and border control policies.
    • Provides direction and operation guidance for the testing laboratory.
    • Develops, recommends and implements laboratory testing policies and procedures.
    • Directs the evaluation of technological advances and changes in services to support business process improvements.
    • Plan and direct research and development appropriate to laboratory testing function.
    • Preparation and administration of the division budget and monitors implementation of work plan.
    • Set staff performance targets, evaluate performance and monitor staff training and development.
    • Develop and implement policies and procedures to ensure quality of testing and safety of the work environment. 
    • Establish and maintain liaison with relevant government agencies and other organisations on matters related to laboratory testing and technology.
    • Preparation of management reports, and review technical recommendations and correspondences.
    • Performing such other duties as may be assigned.

    Skills required:

    Minimum qualifications

    • Bachelor’s degree in chemistry or related field.
    • Masters degree will be an added advantage.

    Minimum years of experience

    At least seven (7) years relevant experience with three (3) years at managerial level.

    Competencies required for this Role:

    • Strong leadership and management skills.
    • Strong organisational and planning skills with the ability to prioritise.
    • Strong research, analytical and problem solving skills.
    • Good communication and interpersonal skills.
    • Ability to build and maintain strong relationships with third parties and staff.
    • Excellent decision making capabilities.
    • Resilient, focused and results oriented.
    • Motivated, dynamic and dedicated team player.
    • Broad knowledge of chemistry, good knowledge in the Harmonized System (HS) Nomenclature and familiar with relevant tax laws and related regulations.
    • Demonstrate ability to interpret scientific concepts, formulate and implement scientific programs and solutions to support administration of tax and related policies.

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    Chief Manager - Operations Office

    Department: Corporate Support Services

    Division: Commissioner’s Office

    Location / Work station: Times Tower, Nairobi

    Supervisor: Commissioner – Corporate Support Services

    Supervisee:  Manager - Operations

    Job summary:                                        

    Provides ongoing support on general Organizational  issues, informing  Commissioner – CSS of system-wide matters needing attention so as to enable Commissioner – CSS to focus on more strategic challenges and better optimize use of time

    DELIVERABLES & ACCOUNTABILITIES

    • Consistently monitoring operating environment activities of strategic interest and provide thought leadership on changes taking place in the Authority.
    • Lead the strategic mapping process for divisions and research on new methodology on Strategic Management to match to business needs.
    • Facilitate the rollout of the Authority Strategy and work with divisional lead to ensure implementation of best practice.
    • Champion the process improvement within the Department  to attain strategic Objectives, and  partners in delivery of strategic programs across divisions for turnarounds tracking & monitoring the roll out.
    • Supports the business in the strategic projects rollout and ensures tracking of progress and analysing outcomes using information integrated from varied systems and sources.
    • Communicates and coordinates internal and external information from the Commissioner – CSS’s  office to the Departmental head and external stakeholders.
    • Prepares agenda, researches and documents information for meetings involving issues and projects deemed necessary by Commissioner – CSS and  proactively ensures successful execution of above.

    Academic and Professional qualifications

    • Bachelor’s degree in Business  or related  field
    • Master’s degree in a relevant discipline is an added advantage
    • Post graduate degree in a relevant discipline will be added is an advantage
    • Professional membership to relevant support services discipline is an added advantage
    • Professional training in project management is an added advantage.

    Relevant work experience required

    • At least seven (7) years of progressive work experience, three (3) of which must have been at a management level

    Skills required

    • Organization & Leadership skills
    • Interpersonal skills
    • Performance Management Skills
    • Decision-Making skills
    • Communication skills
    • Innovative skills
    • Analytical Skills and reporting
    • Knowledge and experience in performance management

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    Chief Manager – International Tax & Customs

    Duties and Responsibilities

    • Provide necessary strategy and innovation in management of customs and Border control activities.
    • Co-ordination and participation in the East Africa Community (EAC) budget and policy formulation activities
    • Co-ordination of External Stakeholder engagements on policy issues affecting Customs and Border Control activities
    • Provide technical input in the development of international trade policy instruments to relevant government ministries and agencies.
    • Provide input in the interpretation of tax policy Issues touching on Customs and International tax.
    • Ensure internal compliance with regional and international tax policies and agreements.
    • Articulate the Authority’s position on matters of tax and customs in regional and international forums.
    • Coordinate technical support to government ministries and agencies in trade dispute resolution with regional and international partners.
    • Provide technical support to facilitate bilateral and multilateral trade negotiations in liaison with relevant government ministries and agencies.
    • Enhance staff technical capacity through strategic and innovative guidance to the Line Departments Technical Staff.
    • Participate in deliberation policy proposals at Corporate Level.
    • Attend to any other assignment related to these duties.

    Skills/Requirements

    • Be in possession of a Bachelor’s degree from a recognised University, at least Upper 2nd class Hons, in the fields of Finance, Accounting, Economics, Law or Taxation.
    • Masters degree, in any of the field will be an added advantage.
    • Certified Public Accountant (K), LSK membership or any similar qualifications.
    • Conversant with WCO rules and tax legislations that govern VAT, Excise Duty and EACCMA.
    • At least seven (7) years’ experience, three (3) of which should be at a senior management position in a relevant field.
    • A good knowledge of practices, systems and techniques applicable in a modern Customs operations.
    • Conversant with tax treaties and international tax operations and rules
    • Have an analytical mind, a critical thinker, decision maker and one who can give policy advice to revenue administrators and policy makers.
    • Possess good leadership and communication skills
    • Computer literate.

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    Chief Manager – Petroleum Monitoring Unit

    Responsible for:

    Providing strategic leadership in the management of Petroleum Monitoring Unit (PMU ).

    Tasks and Outputs:

    • Oversee development and implementation of strategies that optimize revenue collection, including accounting, monitoring and projections of Petroleum revenues
    • Oversee stock management and accounting across all the depots in Kenya
    • Coordinating with other government agencies to fight against fuel dumping and adulterations
    • Oversee the monitoring of oil refunds; exit of transit fuel; usage of line-fills; effective audit of the slops; bio-coding activities and transhipment and bunkering activities
    • Develop and continuously review PMU SoPs including identifying and mitigating risk areas.
    • Oversee development and implementation of measures that optimize staff capacity and productivity in the unit/area

    ACADEMIC QUALIFICATIONS:

    • A Bachelors degree in Engineering from a recognized university

    ·       A Masters degree is an added advantage

    PROFESSIONAL QUALIFICATIONS:

    ·       Certification in Accounting or Auditing (CPA, ACCA) is an added advantage

    ·       Training in Customs Tax Administration is an added advantage

    WORKING EXPERIENCE REQUIRED:

    Atleast seven (7) years of progressive work experience, three (3) of which must have been at a management level.

    Competencies required for this Role

    • Strong managerial, administrative and leadership skills;
    • Strategic thinker, logical and methodical, results driven
    • An analytical mind able to quickly assess large amounts of information and data
    • Good personal skills, multi-cultural sensitivity and multi-tasks oriented
    • Communicate tactfully and effectively, verbally and in writing.
    • Ability to work effectively under pressure.

    go to method of application »

    Chief Manager – International Tax Office (Domestic Taxes Department)

    Responsible for:

    Overall management of the International Tax function

    Tasks and outputs:

    • Oversee development and implementation of strategies that optimize revenue collection, including accounting, monitoring and projections of Petroleum revenues 
    • Identify, interpret and apply relevant international tax laws to enhance revenue collection
    • Effectively plan and conduct successful Transfer pricing audits on Multinational enterprises (MNEs) related party transactions – Technical capacity to identify risks, plan and execute successful audits on Multinational enterprises.
    • Spearhead International Tax policy formulation – Knowledge of international development is mandatory
    • Proactively engage MNEs with complex tax disputes to enhance resolution of disputes
    • Application of Double Tax Agreements signed by Kenya with other jurisdictions in line with international tax laws
    • Lead engagement on Mutual Agreement Procedures (MAP) to protect Kenya taxing rights
    • Oversee development and implementation of measures that optimize staff capacity and productivity in the unit/area

    ACADEMIC QUALIFICATIONS:

    • A Bachelors degree in a relevant field such as Accounting, Business Administration or Economics from a recognized university
    • A Masters degree is an added advantage

    PROFESSIONAL QUALIFICATIONS:

    • Certification in Accounting or Auditing (CPA, ACCA) is an added advantage
    • Training in Customs Tax Administration is an added advantage

    WORKING EXPERIENCE REQUIRED:

    • Atleast seven (7) years of progressive work experience, three (3) of which must have been at a management level

    Competencies required for this Role

    • Hold excellent communication and interpersonal skills
    • Possess good organization, planning and analytical skills with proven ability in creativity and innovation
    • Focused and results oriented person
    • Motivated, dynamic and dedicated team player
    • Strong administrative, managerial and leadership skills
    • Possess good organization, planning and analytical skills with proven ability in creativity and innovation
    • Focused and results oriented person

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    Chief Manager – Planning, Monitoring and Evaluation

    Grade: KRA 7

    Department: Strategy, Innovation and Risk Management (SIRM)

    Division: Research, Knowledge Management and Corporate Planning (RKM&CP)

    Location/Work Station: Times Tower, Nairobi

    Reports to: Deputy Commissioner, RKM&CP

    Direct Reports:

    Manager Planning,

    Manager Monitoring and Evaluation

    Job Summary:

    Lead the Corporate Planning process and monitor implementation of strategic initiatives, policies and programs.

    Key Performance Areas:

    • Coordinate Corporate Planning function in the Authority: development of corporate plans, annual plans and departmental strategies,
    • Coordinate monitoring and evaluation on implementation KRA’s Corporate plan, annual Plans, policies and programs,
    • Coordinate development and monitoring of revenue enhancement initiatives,
    • Guide field evaluations and impact assessments of various projects in the corporate plan,
    • Advise management on strategic direction and realistic strategic initiatives,
    • Act as liaison person with external parties on matters relating to Corporate Planning activities,
    • prepare and present Board papers and management reports,
    • Administration, organisation, and control of the staff in the section,
    • Deputizing the Deputy Commissioner

    Academic and Professional Qualifications:

    Minimum Academic Requirements

    • Bachelor’s degree in economics, statistics or a business related course,
    • Master’s Degree in Economics, Public Policy & Administration, project management,, Statistics or related field from a recognized university,
    • Computer literacy in relevant computer packages such as Microsoft Office and SPSS
    • Specialist Training and Membership to professional Association

    Relevant Work Experience:

    • At least seven (7) years of post-graduate experience with at least three (3) years at managerial level
    • At least 5 years’ experience in strategy formulation, monitoring and evaluation

    Skills Required:

    • Knowledge in tax administration
    • Ability to provide strategic leadership
    • Negotiation and people management skills
    • Strong Analytical skills
    • Coaching and mentoring skills
    • Good communication and interpersonal skills

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    Chief Manager – Post Clearance Audit

    Responsible for:

    Providing strategic leadership in the management of Post Clearance Audit (PCA).

    Tasks and Outputs:

    • Oversee development and implementation of strategies that optimize revenue collection, including accounting, monitoring and projections of revenues
    • Development of PCA policies, procedure manuals and benchmarks and monitoring the implementation.
    • Provide practical and technical support in PCA through the analysis of all relevant trader information to ascertain risk levels for compliance audits
    • Prepare the annual PCA plan and provide guidance for the preparation and conducting of post clearance audits.
    • Provide oversight and actively participate in post clearance audits at client premises including documenting and analyzing selected entities automated systems and business process flows related to financial transactions, stock control and supply chain security controls
    • Prepare detailed audit work papers that clearly identifies the work performed, including the nature, timing, extent, and results of the procedures performed, the purpose and source of the information obtained, and the conclusions the auditors reached, in accordance with PCA standards
    • Review formal PCA reports with recommendations, participate in PCA Close-Out interviews, review post-report feedback and follow-up with clients to assist with improving internal control systems.
    • Coordinate and Conduct trader awareness and change management sessions to prepare them for PCA
    • Oversee development and implementation of measures that optimize staff capacity and productivity in the unit/area.

    ACADEMIC QUALIFICATIONS:

    • A Bachelors degree in a relevant field such as Accounting, Business Administration or Economics from a recognized university
    • A Masters degree is an added advantage

    PROFESSIONAL QUALIFICATIONS:

    • Certification in Accounting or Auditing (CPA, ACCA) is an added advantage
    • Training in Customs Tax Administration is an added advantage

    WORKING EXPERIENCE REQUIRED:

    Atleast seven (7) years of progressive work experience, three (3) of which must have been at a management level.

    Required Competencies for this Role

    • Demonstrate strong managerial, administrative and leadership skills
    • Demonstrate professional competence and ability to manage and control a large number of staff
    • Excellent oral and written communication skills, to convey conceptual and complex ideas and information
    • Demonstrate ability to function independently and on own initiative
    • Effective Organizational and Planning skills

    go to method of application »

    Chief Manager – Research and Surveys

    Grade: KRA 7

    Organization: Kenya Revenue Authority (KRA)

    Department: Strategy Innovation & Risk Management

    Division: Research, Knowledge Management & Corporate Planning.

    Location / Work station: Head Office Times Tower

    Reports to:

    Deputy Commissioner, Research Knowledge Management and Corporate Planning

    Direct Reports:

    Manager Research & Tax Modelling,

    Manager Surveys & Business Analysis

    Job Summary

    The purpose of this role is to effectively manage the implementation of KRA research & surveys agenda, revenue forecasts and analysis of tax administration measures & policies.

    Key Performance Areas:

    • Provide leadership and ensure implementation of strategic initiatives in Research, Surveys & Business Analysis;
    • Oversee the development and review of policies, operational guidelines, and procedures for Research & Surveys;
    • Oversee the preparation and implementation of research agenda;
    • Lead, guide and motivate staff under Research & Surveys;
    • Coordinate the development of briefs on tax administration and policy issues for Senior Management;
    • Oversee the review of tax administration and policies from time to time to ensure effectiveness and efficiency;
    • Oversee the preparation of tax revenue forecasts and ensuring their review on monthly/quarterly basis;
    • Evaluating impact on tax revenues of various interventions/policy changes/initiatives;
    • Coordinate preparation of research articles, survey reports and preparation of research briefs for management and policymakers;
    • Developing annual research and survey plans;
    • Prepares an annual personnel development plan for the Research & Surveys Team to ensure training needs are appropriately identified and a mutually agreed training plan for individual staff members is progressed;
    • Oversee the implementation of surveys to gauge the level of satisfaction of both internal and external customers and the challenges that need to be addressed, and
    • Manage relationship with stakeholders and represent the Authority in various research forums.

    Academic and Professional qualifications

    • Master’s degree in related field from a recognized university (Doctoral qualifications in Economics will be an added advantage).
    • Bachelor’s degree in Economics, Statistics or Business related field from a recognized university.
    • Management course.
    • Proficient in statistical packages such as Stata, Eviews, SPSS among others

    Relevant Work Experience:

    • At least seven (7) years of post-graduate (post-masters) experience with at least three (3) years’ experience at the level of Manager.

    Skills Required:

    • Experience in micro-simulation modeling, general equilibrium modeling, and econometric analysis.
    • Experience in macroeconomic forecasting
    • Ability to establish and manage structures, processes and standards
    • Ability to clearly communicate complex information
    • Able to work closely with, and influence others
    • Good understanding of Revenue Acts and KRA’s core business.
    • Be customer focused.
    • Have excellent management and communication skills.
    • Must have demonstrated a broad understanding of the departmental operations, mandate and strategic direction.
    • Must have demonstrated high standards of integrity.

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    Chief Manager – Quality Compliance

    Grade: KRA 7

    Directorate N/A

    Department: Internal Audit

    Division: Quality Compliance

    Section / Unit: Quality Compliance

    Location / Work station: Times Towers, Haile Selassie Avenue, Nairobi or other Regional Office

    Reporting Relationships

    Reports to:

    Deputy Commissioner - Internal Audit

    Direct reports:

    Managers - Quality Compliance, Audit Follow Up, Integrated Assurance

    Indirect Reports:

    Assistant Managers- Quality Compliance, Audit Follow Up, Integrated Assurance

    Job Purpose

    The job holder is responsible for providing independent and objective assurance on the effectiveness of risk management, internal controls and governance processes to support achievement of the business goals and objectives and conformance of the Authority’s Quality Management System to the requirements of the ISO 9001: 2008/2015  and ISO 27001:2013 Standard.

    Key Responsibilities / Duties / Tasks

    Managerial / Supervisory Responsibilities

    • Manages staff within the quality compliance division with regards to task allocation and supervision.
    • Coordinate identification of key risks to business objectives, controls and documentation of audit tests.
    • Lead and coordinate development of the Annual Audit Work Plan (AAWP) for the quality compliance division to ensure that audits are planned and managed.
    • Provide thought leadership in the development and implementation of internal audit strategies, policies and procedures to achieve Business strategic objectives in the quality compliance division.
    • Develop, deploy and retain talent including completing performance appraisals, personal development, succession plans, mentor and coach staff within the quality compliance division and on a timely basis and in accordance with the established performance management system.
    • Review audit reports to ensure they meet the required quality standards for reporting to Management and the Audit Committee of the Board.
    • Review application of audit procedures and methodology and general accepted auditing standards to reviews to ensure adequacy of internal controls, compliance with policies, procedures and professional best practices.
    • Preparation of divisional monthly performance reports and quarterly performance evaluation reports.
    • Lead and coordinate preparation of the quality compliance division annual budgets and monitor their implementation.
    • Coordinate the conduct of Quality Management System internal audits in KRA in accordance with ISO 9001:2008/2015, ISO 27001:2013 standards and KRA Quality Management System requirements.
    • Provide assurance on the conformance of the Authority’s Quality Management System to the requirements of the ISO 9001:2008/2015, ISO 27001:2013  Standards and Quality Management System requirements established by the Authority.

    Operational Responsibilities / Tasks

    • Preparation of Audit committee papers.
    • Develop accountability structures and monitor the performance indicators for quality compliance division.
    • Review audit files in the Audit management system (Teammate) for completeness and quality of work. Make suggestions for improvements and communicate with audit managers.
    • Review scope of audits, allocation of resources, deadlines and terms of reference for each review in the respective units within the quality compliance division.
    • Report on implementation of the quality compliance division AAWP.
    • Provide advisory/consultancy support across the Authority.
    • Keep abreast with legislative issues and new audit regulations/trends.
    • Review adequacy of key corporate arrangements such as Anti-fraud and Corruption strategy and Corporate plan.
    • Assist in the development of the departmental risk register.
    • Report on the implementation status of Kenya National audit Office (KENAO) audit recommendations.
    • Report on the implementation status of internal audit recommendations.
    • Provide evidence to support the department’s/ Board performance contract obligations related to Quality Management System and other compliance requirements.
    • Act as a primary client liaison with KENAO on quality compliance division audit queries.

    Job Dimensions:

    Financial Responsibility:

    • Development of quality compliance division budget.
    • Approval of quality compliance division expenditures.
    • Responsibility for Physical Assets
    • Responsible for physical assets assigned by the institution.
    • Provides oversight for the physical assets assigned to the division.

    Decision Making:

    • Makes strategic, operational and financial decisions.
    • Plan the work of subordinates.
    • Assign work to subordinates.
    • Monitor subordinates work performance.
    • Appraise/evaluate subordinates performance.

    Working Conditions:

    Works within and out of the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    • Bachelor’s degree in Tax, commerce, accounting, finance, business administration or related field.
    • Professional Qualifications / Membership to professional bodies
    • CIA or CISA, CPA or ACCA, Membership of ICPAK, ISACA or IIA, ISO 9001/QMS Lead Auditor

    Previous relevant work experience required.

    • At least seven (7) years of progressive work experience, three (3) of which must have been at a management level

    Need to know:

    Attributes:

    • Analytical skills
    • Organizational skills
    • Computer proficient
    • Strategic leadership
    • Interpersonal skills
    • Time management
    • Communication skills
    • Team player
    • Critical thinking
    • Approvals

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    Deputy Commissioner - Performance Contracting

    Job Purpose:

    •  To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management. 

    Roles/Responsibilities:

    • Lead the implementation of the Authority’s performance management system ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan
    • Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.
    • Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.
    • Oversee the development  and maintenance of  performance evaluation tool and provide training to staff on performance improvement
    • Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.
    • Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.
    • Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.

    ACADEMIC QUALIFICATIONS

    • Bachelors Degree in Business/ Social Sciences / Administration

    PROFESSIONAL QUALIFICATIONS / MEMBERSHIP TO PROFESSIONAL BODIES

    • The candidate should be a certified by a relevant body e.g. IHRM

    PREVIOUS RELEVANT WORK EXPERIENCE REQUIRED.

    • At least 10 years of relevant  work experience with  at least 5 years in a Senior Managerial role

    COMPETENCIES

    • Excellent decision making skills and capabilities
    • Excellent planning, organizational
    • Resilient, focused and results oriented.
    • Excellent oral and written communication.
    • Good presentation and interpersonal skills.
    • Ability to maintain independence and confidentiality
    • Ability to direct, manage, implement, and evaluate department operations

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    Chief Manager - Operations Office

    Grade: KRA ‘7’

    Department: Strategy, Innovation and Risk Management (SIRM)

    Division:Commissioners Office

    Location: Nairobi

    Work station: Times Tower, Nairobi

    Supervisor: Commissioner - Strategy, Innovation and Risk Management

    Supervisee:

    Manager- Business Transformation Office

    Manager- Strategic Initiatives & Reporting

    Job summary:

    Supporting the commissioner’s agenda in identification of growth opportunities, resource allocation, strategy executionand monitoring implementation of commissioner’s

    commitments.

    Key responsibilities:

    • Supporting the commissioner in Identification of growth opportunities for KRA through implementation of strategic innovation and data enhancement strategies
    • Participation in the Authority’s strategic planning process by providing input and content for corporate strategic plan
    • Linkages and collaborations with the department’s divisional heads and other senior officials within the authority
    • Collecting and analysing relevant information about department’s programmes, and projects and aligning their delivery with KRA’s strategic objectives and organisational
    • readiness
    • Overseeing department projects in terms of project approval and prioritization
    • Engaging and communicating with stakeholders to create positive relationships through appropriate management of stakeholder expectations and objectives
    • Supporting the commissioner in coordinating strategic processes, policies, and decisions that together enable effective implementation of organisational change
    • initiatives
    • Co-coordinating cross-functional teams in the implementation of SIRM projects.
    • Creating innovative initiatives including business model innovation and service/process innovation
    • Identification of new cost improvement opportunities

    Academic and Professional qualifications:

    • Master’s Degree in Economics, Management, Public Policy, Project
    • Management, Statistics or related fields from a recognized university.

    Relevant work experience required:

    • At least ten (10) years’ professional experience with at least five (5) years’ management experience
    • A clear understanding of the Authority’s mandate, business

    Skills required:

    • Excellent multi-level collaboration and project co-ordination skills
    • Independent and critical decision-making and problem solving skills
    • Workload prioritization and ability to meet deadlines
    • Good understanding of policies and laws with implications for KRA
    • Driven and self-starter
    • Ability to work under pressure and meet tight deadlines
    • Exceptional communication skills – both written and verbal
    • Strong Business analysis skills – ability to analyse trends inthe wider economy
    • Mentorship & Coaching skills
    • High levels of integrity

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    Chief Manager - Principal Mombasa Campus

    Overall purpose of the Job

    • Oversee delivery of KESRA programs through the ‘campus’ infrastructure for revenue growth in line with the KESRA strategic plan.

    Main Duties and Responsibilities

    • Oversee the implementation of Academic programs at the campus
    • Develop and implement Campus strategies to enhance revenue generation and growth
    • Oversee the preparation of budgets and annual procurement plans for the campus
    • Manage, direct and control all operational and financial activities at the campus
    • Overall responsible for management of facilities and equipment at campus level
    • Direct the preparation and submission of regular management reports
    • Responsible for business development at campus level
    • Chair the campus management board
    • Oversee stakeholder engagement at the campus level
    • Oversee implementation of Campus master plan
    • Oversee the implementation of corporate training at the campus -
    • Oversee the development of physical facilities –
    • Direct the preparation and submission of regular management reports
    • Develop, Motivate and Manage staff performance at the Campus

    Core Competencies

    • Leadership skills
    • Interpersonal skills
    • Organization skills
    • Decision making skills
    • Analytical skills
    • Focused and result oriented individual
    • Positive attitude
    • High integrity
    • Team Player

    Key Qualifications and Experience

    • Must possess Master’s degree in a relevant field
    • At least 7 years work  experience  in a similar environment
    • Membership with a relevant professional body
    • Proven track record of exemplary work performance

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    Deputy Commissioner - Academic Affairs

    Overall purpose of the Job

    Provide leadership in the formulation and implementation of academic strategies, policies and standards at KESRA.

    Main Duties and Responsibilities

    • Developing and supervising the Academic calendar and academic schedules of KESRA
    • Supervision of Teaching including planning for academic programs, preparation of syllabuses and their regulations, timetables, examinations, research processes, certificates and transcripts and graduation, library services and students attachments and training of Academic staff. This role shall be delivered through Campus Principals, chief managers and the Registrar and other managers
    • Supervision of students affairs which include admissions, records, student welfare, counselling and discipline
    • Supervision of academic support services which include library services, co-ordination of the allocation of resources for academic purposes and safety in teaching areas
    • Supervision of the academic staff appraisals
    • Chairing of the KESRA Academic Board
    • Supervision of other boards under the office of the DC (A&SA) including Campus Academic Boards
    • Chairing of the KESRA Academic Disciplinary committees
    • Oversee the Research and Consultancy section and ensuring that projects under taken generate income and build positive image for KESRA

    Key Qualifications and Experience

    • Must possess an earned doctorate in a relevant field,
    • Must have at least Eight (8) years work experience in a similar environment of which at least Five(5) years will have been at Senior management level managing academic processes
    • Membership with a relevant professional body
    • Should have demonstrated academic leadership appropriate for this level.
    • Proven track record of exemplary work performance

    Core Competencies

    • KRA behavioural competencies
    • Strong communication and presentation skills
    • Strategic leadership and management
    • Strong business and external environment  awareness
    • Decision making skills
    • Focused and result oriented individual
    • Interpersonal skills.
    • Analytical skills
    • Positive attitude
    • High integrity
    • Team Player
    • Ability to share and transfer knowledge to others and reuse shared knowledge.

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    Chief Manager – Security & Safety

    Job Summary:

    Responsible for policy development and strategy formulation to ensure security/safety of personnel and assets.

    Deliverables and Accountabilities:

    • Formulate strategies, policies, procedures and work plans for the Division,
    • Direct surveillance, security investigations and preparation of reports on crimes/incidences affecting KRA personnel and assets,
    • Ensure availability and management of outsourced security services providers,
    • Coordinate implementation of proactive security control measures and procedures in the Authority,
    • Manage and develop staff in the Division.

    Skills required:

    Minimum qualifications

    Academic Qualifications:

    •  A Bachelor's degree or diploma in Security Management
    • Training in military or police security training.
    • General knowledge of Kenyan Laws and Government Regulations pertaining to law enforcement.
    • Experience in investigations will be an added advantage

    Minimum years of experience

    • At least 7 years' experience in the military, police force or in a large organisation with at least 3 years' experience at managerial level in a large organisation with multiple facilities.

    Competencies:

    • Responds flexibly to changing situations
    • Acts in line with legal, regulatory, professional and ethical standards
    • Finds creative ways to exploit opportunities and solve problems
    • Pro-actively adapts own style and approach to build rapport, and work with others more effectively

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    Chief Manager (CM) – Construction and Property Development

    Grade:  KRA – 7

    Organization:     Kenya Revenue Authority

    Department:      Corporate Support Services Department

    Division:             Facilities & Logistics Services

    Location / Work station:  Times Tower – Nairobi

    Supervisor:       Deputy Commissioner – Facilities & Logistics Services

    Supervisee:        Operations and Records Manager, Clerks of Work, Consultants and Contractors for contracted works.

    Job summary:   

    Primary responsibilities include but are not limited to conception and inception of all major construction works for the authority, fulfilling the overall technical aspects involved in the development or redevelopment of commercially viable projects for the authority in its various currently owned properties.

    • Developing projects proposals and briefs.
    • Evaluating feasibility analysis and project design.
    • End to end project cycle management.
    • Developing project details for costing and tendering
    • Continuous project monitoring and reporting.
    • Development of risk management plans for Construction and Property Development
    •  Development & extension of property strategies

    Academic and Professional qualifications             

    • Bachelor’s Degree in Engineering, Architecture, and Building Economics.
    • Membership of a relevant professional body is an added advantage.

    Relevant work experience required       

    • At least seven (7) years’ experience in Property Development, Construction and Project Management, 3 of which should be at management level.
    • Proven experience in end-to-end construction management of complex projects and property management.

    Skills/Competencies required   

    • In-depth knowledge of the building and construction process and understanding of the public construction planning process.
    • Ability to do detailed financial analysis of pre, during and post development.
    • Ability to do detailed analysis of construction budgeting and financing activities.
    • High levels of commercial acumen.
    • Ability to build and maintain strong relationships with third parties and staff – stakeholder engagement.
    • Good communication and customer care skills

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    Chief Manager (CM) – Facilities Management

    Grade:  KRA – 7

    Department: Corporate Support Services Department

    Division:  Facilities & Logistics Services

    Location / Work station:  Times Tower – Nairobi

    Supervisor:    Deputy Commissioner – Facilities & Logistics Services

    Supervisee:    Direct Reports: Managers - Facilities Technical Services and Property & Estates

    Indirect Reports: F&LS Regional Representatives and Assistant Managers One Stop Border Posts

    Job summary:  

    Primary responsibilities managing of all the Authority’s movable and immovable assets and oversight for all works undertaken on the Authority’s properties.

    • Develop, organize and control effective property and facility management systems
    • Management of utilities, properties and outsourced services
    • Management of leases and contracts
    • Formulation and enforcement of strategies, policies, procedures and Unit’s work plan
    • Regular review and evaluation of services provided and adherence to SLAs
    • Assets appraisals and disposal management in liaison with other relevant departments
    • Review and approval of Bills of Quantities, drawings, proposals and RFPs for works
    • Maintenance work
    • Strategies of maintenance & repair
    • Utilities Management
    • Cost management
    • Management of contractors
    • Any other responsibilities assigned.

    Academic and Professional qualifications             

    • A Degree in Engineering (Electrical/Civil), Quantity Survey, Architecture or any related field.
    • Valid membership to a relevant professional body is an added advantage.

    Relevant work experience required       

    • At least seven (7) years’ experience in a busy operations and maintenance environment, Three (3) of which should be at management level.

    Skills/Competencies required   

    • Ability to provide strategic leadership
    • In-depth knowledge of building maintenance and repair.
    • Project/operations management.
    • Ability to carry out technical and financial appraisal of projects.
    • High levels of commercial acumen.
    • Ability to build and maintain relationships with staff and third parties and – stakeholder engagement.
    • Good communication and customer care skills

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    Chief Manager – ICT Infrastructure

    Job Summary:

    The Chief Manager, IT Infrastructure as the head of IT Infrastructure Section in ICT Division.  The overall responsibility for this position include following functions:

    • Data Centre Management;
    • System and Database Management;
    • Infrastructure Management, Design, and Planning;
    • IT Service Continuity, Availability, Capacity Planning and Service Monitoring.

    Duties and Responsibilities:

    • Design and implement short- and long-term strategic plans deliver network capacity needed to meet existing and future KRA IT infrastructure requirements.
    • Develops, implements, maintains policies, procedures, standards and associated training plans for network resource administration and appropriate use.
    • Responsible for strategic planning, design and deployment IT infrastructure and networks with support from vendors
    • Plans, acquires, and coordinates installation of in-house and remote hardware and software tools across the organization’s network and approves all upgrades.
    • Spearhead selection and implementation of suitable and cost effective technology solutions for use in KRA
    • Conduct research and make recommendations on network products, services, protocols, and standards in support of infrastructure procurement and implementation in a cost effective manner
    • Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, UPSs, load balancers, security installations, VOIP, IP telephony
    • Responsible for Corporate Data Centre(s) including recovery sites and data security
    • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
    • Tests networks & servers performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
    • Responsible for system and database administration for all business systems
    • Provides leadership in the development, testing and support of the enterprise risk management program for business continuity and disaster recovery
    • Conducts IT infrastructure capacity planning, hardware and data centre equipment replacement strategy, service availability and monitoring.
    • Serves as a liaison person between the Authority, regulatory authorities/agencies and service providers on IT infrastructure and data networks aspects
    • Documents and maintains IT infrastructure assets inventory
    • Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management.

    Academic and Professional Qualifications

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
    • Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage. 

    The following certifications will be an added advantage:

    • Cisco Certified Network Professional or Cisco Certified Internet Engineer
    • Certified Data Centre Professional
    • Oracle Certified Administrator
    • Red Hat/Unix/Linux Certified Systems Administrator
    • Microsoft certifications; Certified Systems Engineer (MCSE)

    Relevant Work Experience Required

    • The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 years’ experience at managerial level in large organisation
    • Extensive experience in Network, Data Centre and Database Management designs
    • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery, databases.
    • Hands-on experience troubleshooting hardware such as servers, routers, switches, modems, network interface cards, databases and installing network cabling and telephony systems
    • Conversant with programming languages such as Python, .Net, PHP.
    • Knowledge in budgeting and cost management

    Competencies

    The Job holder must:

    • Be performance driven
    • Demonstrate capacity in handling demanding leadership and management roles
    • Honest and of high integrity
    • Be resilient, focused, results oriented and a team player
    • Good understanding of the KRA’s goals and objectives.
    • Have strong analytical and problem solving skills
    • Have ability to pay attention to details and work under minimum supervision and for long hours
    • Strong interpersonal, written and oral communication skills.
    • Strong abilities to conduct research affecting business and propose suitable solutions/products
    • Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
    • Ability to present ideas in a user-friendly language
    • Have good negotiation skills

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    Chief Manager (CM) – Logistics & Service Management

    Grade:  KRA – 7

    Department: Corporate Support Services Department

    Division: Facilities & Logistics Services

    Location / Work station: Times Tower – Nairobi

    Supervisor: Deputy Commissioner – Facilities & Logistics Services

    Supervisee: Direct Reports: Managers (Transport Logistics, Service Management & Contract Coordination)

    Indirect Reports: F&LS Regional Transport Logistics Managers,

    Job summary:    Primary responsibilities include management of all Logistics and Transport services, Outsourced services and F&LS ancillary services.

    • Formulation and enforcement of strategies, policies, procedures and Unit’s work plan.
    • Provide efficient transport logistical support to the Authority.
    • Ensure regular inspection and maintenance of vehicles and related equipment.
    • Coordination of outsourced services and adherence to SLAs.
    • Effective management of administrative services (insurance, cleaning, courier, catering, parking, telephone services among other ancillary services.
    • Assets appraisals and disposal management in liaison with other relevant departments
    • Fleet Strategies

    Academic and Professional qualifications             

    • A Degree in Engineering, Logistics or Business Management
    • Membership of a relevant professional body is an added advantage.

    Relevant work experience required       

    • At least seven (7) years’ experience in managing logistics operations and administrative services in a busy public or commercial environment, three (3) of which should be at management level.

    Skills/Competencies required   

    • Ability to provide strategic leadership
    • Knowledge on Logistics & Transport
    • Project/Operations management.
    • Ability to carry out financial and technical appraisal of projects.
    • High levels of commercial acumen.
    • Ability to build and maintain relationships with third parties and staff – stakeholder engagement.
    • Good communication and customer care skills

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    Chief Manager (CM) – ICT (Service Management)

    Job Summary:

    The Chief Manager, Service Management as the head of IT Service Management Section of ICT Division, is responsible for the following functions:

    • Overall management of the 1st level support (ICT Service / Help Desk) and 2nd second level support and problem management for end users in all KRA stations;
    • Responsible for end user devices, productivity tools, inventory and support
    • Focal point for all end user computing needs

    Key Responsibilities:

    • Strategies and procedures necessary to effectively support the Authority’s corporate objectives with respect to end user compute requirements and productivity tools
    • Responsible for strategic planning, design and deployment of end user computing tools and equipment across all KRA Offices
    • Conducts research on the level of usage, means of increasing usage on productivity tools, advises management on suitable inexpensive tools for use in the Authority
    • Performs cost-benefit and return on investment analysis on productivity tools investments and advises management on suitable solutions
    • Assesses, approves, and administers all equipment, hardware, and software upgrades
    • Ensures implementation of IT best practices and KPIs for user support
    • Negotiates with service providers on favourable pricing to ensure maximum return on investments
    • Implements cost reduction strategies including leasing options as well as implementation of shared services
    • Ensure efficient ICT support to business operations in the outstations, in close liaison with other ICT Sections
    • Documents and maintains end user compute assets inventory and supporting documentation
    • Develops operational budgets for Service Management Section
    • Advices DC ICT on technical aspects pertaining to optimal utilisation of resources, cost reduction strategies and better service delivery on end user ICT services
    • Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management.

    Academic and Professional Qualifications

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
    • Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.

    The following certifications will be an added advantage:

    • Cisco Certified Network Professional / Associate
    • Microsoft certifications; Certified Systems Engineer (MCSE), Microsoft Certified Solution Associate (MCSA), Microsoft Certified Solution Developer (MSSD)
    • Red Hat/Unix/Linux Certified Systems Administrator

    Relevant Work Experience Required

    • The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 year’s experience at managerial level in large organisation
    • Good understanding leasing frameworks and pricing strategies
    • Excellent knowledge in Active Directory, Group Policies, centralised services for printing, document sharing and controls, implementation and administration of VDI
    • Hands-on experience and troubleshooting and problem solving on end user tools, networks and other services accessible through the corporate network
    • Knowledge in protecting user data and information in line with applicable local laws/regulations including known external data privacy practices
    • Experience in supporting IP telephony systems will be added advantage.
    • Conversant with programming Microsoft based programming and macros
    • Knowledge in budgeting and cost management

    Skills Required:

    The Job holder must:

    • Be performance driven
    • Demonstrate capacity in handling demanding leadership and management roles
    • Honest and of high integrity
    • Be resilient, focused, results oriented and a team player
    • Good understanding of the KRA’s goals and objectives.
    • Have strong analytical and problem solving skills
    • Have ability to pay attention to details and work under minimum supervision and for long hours
    • Strong interpersonal, written and oral communication skills.
    • Strong abilities to conduct research affecting business and propose suitable solutions/products
    • Ability to prioritize and proactively execute tasks under high-pressure environment and make sound decisions in emergency situations.
    • Have good negotiation skills.

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    Chief Manager – Customs & Border Control

    Responsible for:

    • Providing strategic leadership in the management of Customs & Border Control functions

    Tasks and Outputs:

    • Oversee development and implementation of strategies that optimize revenue collection, including accounting, monitoring and projections of revenues 
    • Lead trade facilitation programmes and initiatives in respective unit/area
    • Formulate and monitor implementation of C&BC policies, procedures, and guidelines
    • Monitor implementation of the National Trade Facilitation Agreements and Initiatives 
    • Oversee development & effective execution of national policy directives and departmental work plans
    • Developing and reviewing C&BC systems and processes for the continuous improvement of the achievement of mandate
    • Oversee development and implementation of measures that optimize staff capacity and productivity in the unit/area

    ACADEMIC QUALIFICATIONS:

    • A Bachelors degree in a relevant field such as Accounting, Business Administration or Economics from a recognized university
    • A Masters degree is an added advantage

    PROFESSIONAL QUALIFICATIONS:

    • Certification in Accounting or Auditing (CPA, ACCA) is an added advantage
    • Training in Customs Tax Administration is an added advantage

    WORKING EXPERIENCE REQUIRED:

    • At least seven (7) years of progressive work experience, three (3) of which must have been at a management level
    • Required Competencies  for this Role
    • Strong managerial, administrative and leadership skills
    • Demonstrate professional competence and ability to manage and control a large number of staff
    • Excellent oral and written communication skills, to convey conceptual and complex ideas and information
    • Demonstrate ability to function independently and on own initiative
    • Effective Organizational and Planning skills
    • Effective interpersonal skills to interact with, engage and inspire his/her team

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    Chief Manager(CM) – ICT (Application Management)

    Job Summary:

    The Chief Manager, Applications Management as the head of IT Business Applications Support and Applications Development and Maintenance.  The overall responsibility for this position are the following Functions:

    • Systems design/specifications and user support
    • Application development and maintenance of large and complex Business and Mobile Applications
    • Systems integrations using Web services and APIs

    Key Responsibilities:

    • Formulates, implements and reviews ICT policies, standards and strategies necessary to effectively support the Authority’s corporate objectives with respect to development and implementation of secure business applications
    • Responsible for application designs, coding and maintenance of enterprise business systems and mobile apps
    • Ensures integration platform is reliable and flexible to support KRA data exchange /operations
    • Spearheads implementation of new business systems including data migration, systems piloting, configurations and integrations in liaison with relevant business department(s)
    • Responsible for systems regular reviews, transition, requirements /specifications management, frameworks and standards and KPIs for business systems
    • Provide leadership in selecting suitable application development tools for use, for application development, maintenance, hosting and performance improvements, in the Authority with particular emphasis on the use open source products
    • Implements cost reduction strategies with respect to licensed platforms and applications
    • Documents and maintains an inventory of all tools, applications in use in the Authority and supporting documentation
    • Develops operational budgets for application Management Section
    • Advices DC ICT on technical aspects pertaining to application development, source code management, optimisation of systems, cost reduction strategies and retirement of systems
    • Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management

    Academic and Professional Qualifications

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field. 
    • Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.

    The following certifications will be an added advantage:

    • Certified Business Analyst (CBAP)
    • Certified Software Development Professional (CSDP)
    • Certified Mobile Application Developer
    • Oracle certified processional (OCP)
    • Red Hat/Unix/Linux Certified Systems Administrator
    • Microsoft Certified Solution Developer (MSSD)

    Relevant Work Experience Required

    • The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 year’s experienced at managerial level in large organisation
    • Extensive hands-on experience in software development, requirements definition and systems design methodologies
    • Excellent knowledge of current development protocols and standards, mobile applications, secure development principles
    • Hands-on experience troubleshooting source codes, databases modern application development tools.
    • Conversant with programming languages such as Java, .Net, PHP, C, C++, Python etc.
    • They should have sound knowledge of networking protocols, HTML, XML and scripting languages

    Skills Required:

    The Job holder must:

    • Be performance driven
    • Demonstrate capacity in handling demanding leadership and management roles
    • Honest and of high integrity
    • Be resilient, focused, results oriented and a team player
    • Good understanding of the KRA’s goals and objectives.
    • Have strong analytical and problem solving skills
    • Have ability to pay attention to details and work under minimum supervision and for long hours
    • Strong interpersonal, written and oral communication skills.
    • Strong abilities to conduct research affecting business and propose suitable solutions/products
    • Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
    • Have good negotiation skills.

    Method of Application

  • Send your application

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Average Salary at Kenya Revenue Authority (KRA)
KSh 71K from 35 employees
Mysalaryscale.com

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