Deputy Commissioner - Performance Contracting at Kenya Revenue Authority (KRA)

Job Purpose:

•  To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management. 

Roles/Responsibilities:

• Lead the implementation of the Authority’s performance management system ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan
• Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.
• Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.
• Oversee the development  and maintenance of  performance evaluation tool and provide training to staff on performance improvement
• Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.
• Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.
• Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.

ACADEMIC QUALIFICATIONS

• Bachelors Degree in Business/ Social Sciences / Administration

PROFESSIONAL QUALIFICATIONS / MEMBERSHIP TO PROFESSIONAL BODIES

• The candidate should be a certified by a relevant body e.g. IHRM

PREVIOUS RELEVANT WORK EXPERIENCE REQUIRED.

• At least 10 years of relevant  work experience with  at least 5 years in a Senior Managerial role

COMPETENCIES

• Excellent decision making skills and capabilities
• Excellent planning, organizational
• Resilient, focused and results oriented.
• Excellent oral and written communication.
• Good presentation and interpersonal skills.
• Ability to maintain independence and confidentiality
• Ability to direct, manage, implement, and evaluate department operations