Client Manager, Public Sector at NTT Ltd

Working at NTT

• Responsible for delivery of the metrics set in the quarterly accountability matrixes as defined by the Sales Execution Framework
• Managing and building client relationships for commercial and enterprise accounts across East Africa. Proficient in selling: Cisco, Microsoft, Checkpoint,Veritas, DellEMC, VMWare, F5, Palo Alto, NetSuite, AWS and SAP.
• Driving sales strategy into the account base, by working closely with the Line of Business Manager and Solution Architects / Engineers and Technology leads.
• Accurately forecast annual, quarterly and monthly revenue pipeline and responsible for individual sales target.
• Develop and manage client account plans to ensure revenue growth across Solution Groups.
• Engage appropriate resources at all levels within the Company and with external partners and suppliers where necessary to ensure revenue growth.
• Liaise between account holders and various departments as well as communicating effectively to maintain customer satisfaction and uphold company protocols.
• Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively assess, clarify, and validate client needs on an ongoing basis.
• Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.
• Closely coordinate company executive involvement/sponsorship with client management.
• Timely reporting on the set metrics on a weekly basis or as per the manager’s requirement

QUALIFICATIONS SKILLS AND EXPERIENCE

• A college degree from an accredited institution
• A minimum of 8 years of client management, preferably within the IT field and Public Sector
• Competent in Microsoft Office.
• Strong CRM skills e.g., Salesforce
• Vendor / distribution / sales channel knowledge and experience
• Demonstrated track record of meeting sales targets