Computer Laboratory Technician at Pwani University

REF: PU/ADV/02/09/2023
REQUIREMENTS FOR THE POSITION OF COMPUTER LABORATORY TECHNICIAN - LOCUM

• This is a temporary/short term position available for three (3) to six (6) months.

Academic Qualifications
The candidate must have:

• Bachelor’s degree in Computer Science/Information Technology or its equivalent from a recognized institution.

Experience
The candidate must:

• Have At least three (3) years of relevant work experience from an institution of higher learning or a large commercial enterprise.

Skills and knowledge
The candidate must have skills in:

• Working knowledge of LAN, WAN and WLAN
• Teamwork skills
• Interpersonal skills
• Good communication skills

Duties and responsibilities

Duties and responsibilities of the Computer Laboratory Technician – Locum will include but not limited to:

• Troubleshoot, analyze and repair problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network
• Prepare reports on conditions of ICT equipment within the university and submit them to the Director, ICT for decision making.
• Maintenance of computing systems (hardware, software and networks), data communication systems and preventive maintenance and repair of ICT equipment.
• Troubleshoot software and hardware compatibility issues and ensure all failed computer products and processes are identified and solved.
• Obtain, set and install computer software for ICT training laboratories to enable user perform their activities effectively.
• Assist the ICT Trainers and Computer Technologists in carrying out various laboratory/workshop activities to support learning in the university.
• Supervise and guide students on practical attachments in order to produce reliable and precise information to support research findings.
• Installation and configuration of Enterprise Resource and Planning software system for university computers to ensure efficient execution of operational activities.
• Distribution of procured ICT equipment to departments/campuses to ensure equitable and effective use of ICT resources.
• Management of ICT equipment inventory by updating the database regularly to identify any losses and recommend for upgrade.
• Management and track user work tickets to ensure proper use of university resources and assets.
• Create user accounts in the Domain Name Server for all staff members for official communication.
• Install and configuring antivirus software and manage the antivirus server software to combat new viruses and protect university computers and information from any vulnerability.