Corporate Sales Manager at Accor

• The Corporate Sales Manager is responsible for identifying, developing, and maintaining strong relationships with corporate clients to maximize room nights, event bookings, and revenue for the hotel. This role focuses on driving corporate segment sales, developing long-term business partnerships, and ensuring the hotel's brand is represented professionally in all interactions.

Key Responsibilities

Sales & Business Development

• Identify and target new corporate accounts through proactive sales calls, networking, and referrals.
• Develop and maintain a sales pipeline to achieve monthly, quarterly, and annual revenue targets.
• Conduct regular account reviews to assess performance and explore growth opportunities.
• Negotiate and close corporate rate agreements and contracts in line with hotel pricing strategies.
• 2. Client Relationship Management
• Build and maintain long-term relationships with key decision-makers in assigned accounts.
• Provide timely responses to client inquiries, proposals, and service requirements.
• Arrange and conduct client site inspections, FAM trips, and entertainment to strengthen relationships.
• Maintain accurate and updated client records in the CRM system.

Market & Competitor Analysis

• Monitor competitor activity, market trends, and industry developments to identify opportunities and threats.
• Share market intelligence with the DOSM and sales team to inform strategy.

Collaboration & Reporting

• Work closely with revenue management, reservations, and operations teams to ensure seamless service delivery to corporate guests.
• Prepare and submit weekly sales reports, forecasts, and account updates.
• Attend and actively participate in sales meetings, trade shows, and networking events.

Brand & Standards

• Uphold the hotel’s brand image in all client interactions.
• Ensure sales activities comply with company policies, SOPs, and legal requirements.

Qualifications

• Bachelor’s degree in Sales, Marketing, Business, or related field preferred.
• Minimum 3–5 years of proven sales experience in hospitality or a similar industry, with a focus on corporate accounts.
• Strong negotiation and closing skills.
• Excellent communication and presentation abilities.
• Proficient in MS Office and hotel CRM systems 
• Ability to work under pressure, meet deadlines, and travel for business.