Country Office People and Culture Officer (Internal Advert) at Plan International

ABOUT THE ROLE

• This role is responsible for interpreting and consistently applying people and culture policies and procedures to enhance employee satisfaction, engagement, and well-being, fostering a positive workplace culture. Additionally, this role provides administrative support to the People and Culture function at Plan International Kenya.

ACCOUNTABILITIES

P&C Reporting and Data Management 20%

• Prepare and submit periodic P&C reports for management review and decision making.
• Track staff life cycle milestones and prompt for timely action (recruitment, induction, probationary period, contract end dates, clearance, etc)
• Track and follow-up with line managers on recruitment and placement tasks to ensure all PIK recruitments are within the stated time to hire indicator.
• Liaise with SSC for timely delivery of service for all requested P&C work processes. 
• Run periodic HRIS and physical staff file audits for quality control on the CO data to ensure data integrity and up to date data management. 
• Liaise with SSC P&C Operations officer on employee life cycle data updates on the HRIS and staff files. 
• Develop and manage a central repository of CO P&C data (Job Descriptions, audit recommendations, action plans)
• Preparing a summary of exit interviews reports and in conjunction with P&C Manager ensure development of action plans on matters arising.

P&C Administration 20%

• Organizing and coordinating all people and culture oriented/related meetings and taking minutes (including PIK monthly staff meetings)
• Plan and coordinate the monthly all staff meeting. 
• Administrative management of the P&C calendar of initiatives, tracking progress and action plans
• Consulting with line managers to develop Learning and development and recruitment plans.
• Monitor all Employment matters actively in court and in liaison with the Country P&C provide data and information as appropriate. 
• Monitor P&C budget utilization and facilitate purchase requisition and payment processing
• Informing the Shared Services Centre of staff on staff exits, bereavements and other staff welfare matters as necessary.

Employee Welfare & Engagement 20%

• Coordinate implementation of employee engagement and welfare programs that align with the PIK’s strategic goals and culture, including recognition initiatives, team-building activities, and wellness programs.
• Monitor and report on engagement metrics and make recommendations for improvement.
• Analyze trends and adjust engagement strategies as necessary.
• Conduct surveys and gather feedback to understand employee satisfaction levels.
• Facilitate purchase of wedding and birthday gifts, farewell gift vouchers and support bereaved members as per policies provided and acceptable practices;

Occupational Health & Safety 15%

• Liaise with Admin, Security and Shared Service Centre to ensure Occupational Safety and Health standards at PIK Offices are upheld, including annual OSH audits and office certifications.
• Follow-up on implementation of annual OSH audit recommendation action plans as developed and agreed on by CMT.
• Act as a member of health and safety committee for KCO and facilitate implementation of health and wellness strategies.
• Ensure adequate staff awareness on Occupational Safety and Health act and practices at PIK

P&C Policies and Procedures 5%

• Provide interpretation to all staff on PIK and PII P&C policies and procedures and Kenyan labour laws application. 
• Ensure all staff read and understand all P&C policies and procedures, handle any queries regarding the policies. 

Compensation and Benefits 5%

• Collate and provide data on staff compensation and benefits for the annual salary review.
• Support in the implementation compensation and benefits projects
• Regularly participate in salary surveys to ensure Plan accesses relevant data on market trends.

Employee Relations 5% 

• Deal with and respond to queries/complaints from staff regarding employee relations matters. 
• Providing counselling services to all staff for prompt conflict resolution as per P&C policies
• Assisting in hearing and termination/dismissal processes as assigned

Safeguarding (5%)

• Ensure that Plan International’s global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Others (5%) 

• Other duties as assigned by the line manager.

 TECHNICAL EXPERTISE, SKILLS, AND KNOWLEDGE

Qualification/ experience essential:

• A Bachelor’s degree in HR in a related field with a Higher Diploma in HR Management.
• Membership with IHRM.
• At least 3 years of relevant experience in the HR field preferably in INGO 
• Conversant with Human Resource Information Systems (HRIS) 

Desired 

• Certification as a Human Resource Practitioner (CHRP).

Languages required

• Excellent written and verbal communication skills in English