CSR Coordinator - Africa at GardaWorld

Job Outline:

• The CSR Coordinator position sits within the Regional HR Team, based in Nairobi. This position requires someone who is proactive, self-motivated and driven to deliver tangible outcomes.
• Whilst the primary focus of the role will be on the delivery of GardaWorld Africa’s CSR Programme, the role will also have a sizeable HR support component – particularly surrounding welfare and employee engagement – and requires someone who is comfortable with getting involved in all areas of human resources work.

Major Duties/Responsibilities

Corporate Social Responsibility (CSR)

• Development and delivery of GardaWorld’s CSR programme.
• Liaison with internal and external stakeholders in the identification and development of strategic partnerships, concepts and project proposals.
• Oversight of CSR projects, including budget monitoring, implementation support, monitoring and evaluation.
• Establishment, and subsequently coordination and oversight of, internal CSR Champions/Reps.
• Lead meetings of the CSR Panel and present upon CSR strategy and programme developments. 
• Work with the Corporate CSR and ESG Coordinator to deliver the Global CSR Strategy.
• Maintain up to date knowledge of CSR/ESG global, regional and industry trends, and assist in the education of the business in CSR and ESG including alignment with business strategy.
• Coordinate with the Marketing and Communications team to promote CSR/ESG activities, including but not limited to internal newsletters, social media and external comms.

ESG and Human Resources (HR) Support

• Work with the regional HR teams to drive welfare and internal engagement initiatives across GardaWorld Africa’s operating markets, including but not limited to award schemes, employee fundraising and volunteering, education, training and development programmes.
• Support the implementation of the Prevention of Sexual Exploitation and Abuse (PSEA) strategy, including embedding training and monitoring across the region.
• Support with the delivery of Global ESG priorities within the GardaWorld Africa business unit, with a particular focus on the ‘S’ in ESG.
• Support with the development of Diversity and Inclusion (D&I) strategy and initiatives, including driving gender equality efforts across the business.
• Contribute to bid writing and tender responses where this relates to CSR and ESG.
• Support the regional HR team with wide-ranging HR administrative duties.
• Support with ad-hoc tasks and initiatives as required.

Competencies:

• Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
• Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
• Working with people – Listens, consults others and communicates proactively.
• Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
• Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
• Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
• Relating and networking – relates well to people at all levels.

Accountability:

• The CSR Coordinator is accountable to the HR Director for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPIs.

Authority:

• As directed and delegated by the HR Director.

Experience and Competency:

• Bachelor’s degree or equivalent.
• Demonstrable project management experience.
• HR experience, with a good understanding of HR practices.
• Working knowledge of corporate social responsibility and ESG within business. Experience in delivering CSR and/or ESG activity within a corporate environment is desired but not essential.
• Strong written and verbal communication skills.
• Ability to relate to and engage with people at all levels of the business, including senior stakeholders.
• Proficiency in the use of Microsoft Office IT software, particularly Excel and PowerPoint.
• Driven to realize positive social benefits through work undertaken, whilst mindful of business strategy and the requirement to demonstrate value add to the business through all activities.