Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance August, 2025

- Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance
- View Jobs in Banking / Financial Services / View Jobs at Mogo Finance
Posted: Aug 1, 2025

Deadline: Not specified
- Save
- Email
- @gmail.com
- @yahoo.com
- @outlook.com
We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...
Read more about this company

Customer Care and Debt Collection Agent (Smartphone Financing)
- Job Type Contract
- Qualification BA/BSc/HND
- Experience 1 year
- Location Nairobi
- Job Field Customer Care
WHAT YOU WILL DO
- Welcome calls to new customers
- Early-stage debt collection (reminders and follow-ups)
- Ongoing customer support through call, WhatsApp, and other channels
- Assist in onboarding and training new team members as the product scales
- Ensure that all interactions are aligned with Mogo’s tone of voice and customer experience standards
- Coordinate with Loan Officers and Field Teams to ensure seamless customer onboarding and issue resolution.
- Collaborate with the CRM teams to improve customer interaction flows
WHAT YOU NEED
- Minimum 1 years' experience in customer care, debt collection, or telesales — ideally in financial services, telco, or asset financing
- Strong communication skills in English and Swahili
- Experience working with CRM tools and call center systems
- Ability to work independently, prioritize tasks, and thrive in a fast-paced environment
- Strong organizational skills and attention to detail
Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

Build your CV for free. Download in different templates.
Share
- Save
- Email
- Report
Send your application

Your Name Your Email Your Phone Number Your Current Location Subject of your Application Your cover letter
Attach your CV/Doc

View All Vacancies at Mogo Finance Back To Home
View Exclusive Jobs on MyJobMag

View Current vacancies at Mogo Finance

Jobs You Might Be Interested in

Related Companies Hiring Now

Career Advice

View All Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance

Customer Care and Debt Collection Agent (Smartphone Financing)

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance

Customer Care and Debt Collection Agent (Smartphone Financing)

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Subscribe to Job Alert