Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Integrated Staffing and Training Limited has expired
View current and similar jobs below
  • Posted: Sep 6, 2021
    Deadline: Sep 10, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Integrated Staffing and Training Limited was formed in response to demands for a more flexible, cost effective and tailored recruitment services. The company seeks to bridge the gap between employers and job seekers in various industries.
    Read more about this company

     

    Customer Service Representative

    A consulting company based in Kilimani is looking for a customer service and admin representative with experience working in an office setup.

    Experience 3 Years

    Qualifications

    • At least 3 years of relevant work experience.
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    • Ability to multi-task, organize, and prioritize work
    • Young spirited; energetic and enthusiastic
    • Upbeat personality

    Key Responsibilities

    1. Handle and resolving customer queries and ensure security and confidentiality of information
    2. Collects and analyses customer feedback and adopt corrective measures as required.
    3. Respond to customer queries within defined time-limits
    4. Collect and verify information from customers as required.
    5. Record and capture customer details accurately.
    6. Keep a database of all clients who visit and carry out random call back checks.
    7. Maintaining data integrity and keep customer details confidential.
    8. Responding to all customer correspondences via e-mail, telephone and postal mail. 
    9. Provide daily feedback on customer experience in relation to pre-defined standards and measures

    Other duties

    1. Administrative duties
    2. Business development

    Method of Application

    Email your CV to vacancies@integratedstaffing.co Include "CUSTOMER SERVICE REPRESENTATIVE " on the subject line. 

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Integrated Staffing and Traini... Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail