Customer Supply Chain Consultant at Bosch Africa

Your Responsibilities.

• Manage customer orders: entry and follow-up (local and export).
• Handle and respond to all customer requests.
• Follow up back-up orders and produce status reports.
• Automotive telephone sales.
• Handling very low level technical enquires on parts available.
• Manage goods return process and credit requests.
• Support Sales and Marketing in promotional activities.
• Data management including electronic orders.
• Handle technical queries appropriately, including part number interpretation.

Qualifications

Your competencies and qualifications:

• Bachelor’s degree (Business qualification with a base in Supply Chain Management).
• Relevant National Diploma will be advantageous.
• Intermediate level MS Excel.

WorkExperience:

• Professional with at least 3 years of work experience.
• Basic knowledge of Kenyan Automotive market.
• SAP proficiency would be a plus.
• MS office suite knowledge.
• Expertise in Order to Cash process and sales forecasting.

Characteristics and skills:

• Solutions driven.
• Strong Customer Service focus.
• Fluent in English (speak, read, and write).
• Able to handle pressure – sense of urgency.
• Good communication skills – telephone and e-mail.
• Pleasant nature, reliable and able to mix with external parties.
• Analytical.