Deputy Director – Customer Relations at Kitui County

Requirements for Appointment

1. Served in the grade of Assistant Director, Customer Relations, for a minimum period of three (3) years;
2. Bachelor’s Degree in Mass Communication, Public Relations, Journalism, International relations, Social Sciences or their equivalent from a recognized University;
3. Master’s Degree in Mass Communication, Public Relations, Journalism, International relations, Social Sciences or their equivalent from a recognized University;
4. Certificate in Strategic Leadership Development Programme lasting not less than six (6) weeks from a recognized institution;
5. Membership to a relevant professional body; and
6. Proficiency in computer applications.

Duties and Responsibilities

• Analyzing information on programmes, significant events and impact on the customers in a specific sectoral area;
• Identifying County Government events that require packaging for dissemination to the public;
• Preparing and organizing for where County Government Policies, programmes and projects can be propagated and promoted;
• Liaising with the County Public Service Board, Ministries, Departments, Towns, Sub Counties and Wards for updates on County Government programmes and projects;
• Providing relevant information to ICT Department for update of County Government website; and
• Regularly organizing meetings at the Customer Relations/ Communication Office to deliberate on cross cutting issues that require to be centrally disseminated from the Customer Relations Office.