Global HR Data Management Specialist at DHL

Your key accountabilities include:

• HR Master Data Management and Administration - responsible for all basic master data requests including organizations, organization hierarchy, jobs, positions, locations, grades, grade rates and applicable lists of values. Confirms request is valid before processing. Performs mass updates within SLAs, ensuring process guidelines are followed and validated before loading. Works with end user to resolve any errors with the mass update
• HR Master Data Governance - responsible for ensuring the data global standards are being met, high quality of data by strict adherence to data governance principles, supporting stakeholders to understand data structures and impacts
• Issue Resolution and Fixes – investigates root causes, implements fixes/improvements and responds to end user within defined SLAs. Tests completion and resolution, in conjunction with end users
• HR Data Quality Audit & Remediation – analyses data audits from the system to determine how improve audit processes and identify efficiencies, taking action to resolve issues in a timely manner
• HR Process Optimisation - Drafting and/or reviewing Standard Operating Procedures to promote knowledge transfer, optimization of data management and reporting processes.
• HR Data Process Automation - identify opportunities for automated solutions, high volume transactions in order to drive efficiencies and meet stakeholder priorities
• Reporting - Awareness of available reporting solutions to support users answer their business questions appropriately
• Patch Testing – participates in regular regression test cycles including performing the tests, analysing the impacts, ensuring Security design remains and investigating possible issues. Tracks test results in the relevant tool

What are we looking for from you?

• Strong IT skills and knowledge of MS Office packages, specifically Excel
• Demonstrate ability to effectively multi-task, prioritise, and work in a fast-paced and rapidly changing environment
• Strong communication and stakeholder management skills
• An appreciation and understanding of data management principles
• A background within HR (minimum 1 year) and familiarity with HR concepts and practices
• Ability to Deliver to SLA's within a timely manner