Digital and Online Sales Specialist at Multichoice Kenya

Job Details

• Strategy Execution
  • Create and maintain leads and target lists for potential new customers over the phone
  • Identify Sales blitz opportunities
  • Deliver the Sales targets via calls as defined in budget for the FY.
• Operational Delivery
• Own and drive individual product sales targets
• Identify business opportunities
• Prospect leads and initiate contact with the leads
• Ensure adequate follow up to generate business opportunities.
• Provide continuous reporting on leads closed / sales achieved
• Responsible for assigned queues and performance and developing plans to improve performance.
• Supporting and leading continuous improvement projects and activity.
• Identification of call trends, issues and improvement opportunities and appropriate planning/resolution or communication.
• Regular feedback to Management regarding, Competition, Success with promotions/offers, and Product quality complaints/feedback from calls made.