Director: Global HR Shared Services at Robert Walters

What You'll Do
As the Director of Global HR Shared Services, you will be responsible for overseeing key HR functions such as driving organisational change, enhancing operational efficiency, and ensuring the highest standards of HR services across our global operations. Your excellent problem-solving skills will be put to use as you continuously assess and improve HR processes for greater efficiency. You will also ensure that all employment practices adhere to local labour laws in each country of operation. Your strong leadership skills will be essential as you guide the organisation through transformational changes while developing comprehensive HR strategies that align with our mission.

• Oversee critical HR operations including payroll, compensation and benefit, benefits administration, and staff enquiries
• Continuously assess and improve HR processes and systems for greater efficiency
• Ensure all employment practices adhere to local labour laws and regulations in each country of operation across Sub-Saharan Africa
• Champion and manage growth and change across the organisation
• Provide visionary leadership in developing and implementing comprehensive HR strategies
• Lead, mentor and build the capacity of the global HR Shared Services team
• Provide guidance to managers, in-country HR departments, and company leaders on performance management and executive decisions
• Oversee compliance to occupational safety and health regulations across Sub-Saharan Africa

What You Bring
The ideal candidate for this Director of Global HR Shared Services role brings 8-10+ years of progressive HR experience with significant leadership experience in a global or multi-country context. You have excellent knowledge of HR processes, labour law, performance management, as well as experience with various HR information systems. Your proven ability in strategic planning within HR functions coupled with your adept project management skills make you an ideal fit for this role. Your excellent communication skills will be crucial in leading diverse teams and managing complex HR operations in a virtual environment.

• 8-10+ years of progressive HR experience, with significant leadership experience in a global or multi-country context
• Excellent knowledge of HR processes, labour law, and performance management
• Experience with HR information and back office systems
• Proven ability in strategic planning and execution within HR functions
• Adept project management skills, building shared purpose and stakeholder collaboration
• Strong experience in leading diverse teams and managing complex HR operations in a virtual environment
• Excellent communication, interpersonal and leadership skills
• Bachelor’s degree in Human Resources or equivalent HR certification