Director, ICT Grade 3 (Formerly Grade 15) at South Eastern Kenya University

TERMS: 5 YEAR RENEWABLE CONTRACT
SALARY SCALE

• Basic salary: Kshs. 224,631.00 p.m- Kshs.345,816.00 p.m.
• Housing allowance of Kshs.73,715.00 p.m.
• Entertainment allowance of Kshs. 17,000.00 p.m.
• Responsibility allowance of Kshs. 35,000.00 p.m.
• Car allowance of Kshs 40,000 p.m.
• Water and electricity allowance of Kshs. 10,000 p.m.
• Professional allowance of Kshs. 10,000 p.m,
• Telephone allowance of Kshs. 9,000 p.m

DUTIES AND RESPONSIBILITIES OF DIRECTOR, ICT (GRADE 3) (OLD- GRADE 15):

• Spearheading formulation and implementation of ICT policies, strategies and systems;
• Spearheading management of ICT risk management in line with the Enterprise Risk Management (ERM) framework;
• Directing the safe custody, access, and security of the Information Asset
• Spearheading the development, tracking and control ICT annual operating and capital budget;
• Spearheading the development, implementation, and maintenance of software applications;
• Overseeing acquisition, installation and maintenance of ICT hardware, Enterprise Resource Planning Systems (ERP) and infrastructure systems ;
• Providing leadership in technological innovations, analysis, Big Data analytics and re-engineering of business processes;
• Identifying and developing the capability to use new tools, reshaping the enterprise's physical infrastructure and network access;
• Spearheading the development and implementation of a working disaster recovery site and ICT business continuity plan in line with the SEKU Business Continuity Management Framework;
• Overseeing the development and implementation of the ICT Governance Framework;
• Ensuring accountability for the provision of all ICT infrastructure systems & support services; servers, local area network (LAN), telecommunications, remote access & Desktop support;
• Ensuring that there is an effective and up to date Disaster Recovery Plan for ICT services;
• Spearheading implementation of Quality Management System (ISO) procedures;
• Overseeing the security of the ICT applications and infrastructure;
• Spearheading technical knowledge transfer among directorate staff;
• Ensuring that SEKU meets legal and contractual obligations relating to ICT resources, systems, services and usage, complying with regulatory requirements such as Data Protection Act of 2019 as well as Information and Communication Technology Authority (ICTA) standards;
• Ensuring the existing equipment and business applications are leveraged and optimized;
• Overseeing development of work plans for the directorate for approval;
• Overseeing the design, establishment, and maintenance of a high availability network infrastructure for local and wide area connectivity and remote access;
• Actively engaging Heads of Departments to ensure configuration and change management initiatives;
• Assigning work, monitor and review performance of directorate staff;
• Spearheading delivery of ICT objectives and overseeing ICT staff development by establishing a clear career path through coaching and mentoring within an optimal ICT structure;
• Collaborating with business units towards anticipating market business trends and navigating the Organization around developing new technologies and innovations;
• Interpreting vendor contracts and ensuring continuous delivery of ICT services through oversight of service level agreements with end users and service providers;
• Scrutinizing the environment to identify, diagnose and mitigate information security threats;
• Liaising with senior management to create a vision and development plan for ICT that supports SEKU’s initiatives and priorities;
• Continuously reviewing ICT Infrastructure, making capacity recommendations for the improvement capacity of local ICT Systems in support of ongoing business operations & future requirements;
• Ensuring that work and projects are delivered within agreed budgets;
• Ensuring maintenance of accurate asset registers of physical and digital ICT assets
• Ensuring proper management of mission critical corporate applications;
• Leading vendor contract negotiations for maintenance of existing ICT related equipment, all new ICT equipment and software purchased for the Institution;
• Ensuring effective and efficient use of ICT resources within the Institution;
• Ensuring continuous delivery of ICT services through oversight of service level agreements with end users and service providers;
• Driving the execution of the approved directorate work plans and budgets;
• Overseeing the preparation and submission of periodic board and management reports for the directorate; and
• Participating in various committees in the institution to realize corporate objectives.