Dispatch Supervisor at Summit Recruitment and Search

Key Responsibilities

• Manage and optimize dispatch operations, including scheduling, assignment of service requests, and coordination of resources, to meet customer demands and company goals.
• Supervise and mentor a team of dispatch assistants, providing guidance, training, and support to ensure a high level of productivity.
• Efficiently allocate personnel, vehicles, and equipment based on job requirements, location, and availability, while optimizing routes and minimizing costs.
• Monitor the performance of dispatch activities, ensuring accuracy in scheduling, adherence to timelines, and overall quality of service.
• Facilitate clear and effective communication between dispatch team members, Dispatch Assistants, Loaders.
• Identify opportunities for process optimization and efficiency enhancement within the dispatch department.
• Reporting and ensuring compliance with company policies, industry regulations, and safety standards in all dispatch activities.

Qualifications:

• Must have a bachelor’s degree in business, logistics, or related
• Must have at least 5 years in a supervisory role in Dispatch
• Strong leadership, communication and problem-solving skills.
• Proficient in using dispatch software, GPS systems, and other relevant tools for optimizing scheduling and routing.
• Ability to work well under pressure, adapt to changing circumstances and resolving customer issues effectively.
• Willingness to work flexible hours.