Food & Beverage Supervisor at Fairmont Hotels & Resorts

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service 
• Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed 
• Maximize revenues by upselling and following budget guidelines 
• Handle guest concerns, reacting quickly and professionally 
• Balance operational and Colleague needs 
• Have full knowledge of all menus and promotions 
• Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet 
• Follow outlet policies, procedures and service standards 
• Follow all safety and sanitation policies when handling food and beverage 
• Other duties as assigned

Your experience and skills include:

• Previous Food and Beverage leadership experience preferred 
• Previous Point of Sale system experience required 
• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred 
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast paced environment 
• Ability to work cohesively as part of a team
• A second foreign language is a plus