Global Head of Governance, Risk & Compliance at Chipper Cash

With plans for rapid expansion, the Chipper Cash mobile app is currently available to consumers and businesses in eight countries, including Ghana, Kenya, Rwanda, Tanzania, Uganda, Nigeria, South Africa and UK. Headquartered in San Francisco, California with offices across the globe, Chipper Cash delivers fair financial services that make the lives of millions of Africans better in a small way, every day. Chipper’s mission is to unlock global opportunities and bring Africa together, one transaction at a time. Come join us. 

What You Will Be Doing

• Determine and maintain an inventory of all regulatory, commercial and organisational compliance requirements.
• Work with our business owners and stakeholders to align policy and standards to the wider business objectives – enabling the business in a pragmatic way.
• Facilitate the creation and modification of all Risk, Governance and compliance and standards and frameworks.
• Create, implement and maintain a training and awareness program that educates the end-user community on relevant compliance requirements, risks and certifies their adherence to the relevant compliance controls across multiple cultures.
• Create a Chipper compliance risk assessment framework and periodically assess regulatory, commercial and organizational, inherent and residual compliance risks.
• Regulatory reporting in all jurisdictions, including for our banking partners.
• Identify associated compliance control gaps and oversee the documentation, implementation and testing of the compliance control portfolio.
• Develop and direct compliance control monitoring programs to ensure IT compliance - related risks are managed to the appropriate level of acceptable residual risk.
• Implement and maintain a compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organisation.
• Report the levels of risk and control effectiveness to key stakeholders such as Information Security, IT, business unit management, senior management, board of directors, legal management, regulators, internal/external auditors, etc.
• Coordinate audit-related tasks such as ensuring the readiness of organisations for audit testing and facilitating the timely resolution of any audit findings 
• Provide advice and insight on compliance requirements to non-Compliance Managers such as the general counsel, chief compliance officer (CCO), chief risk officer (CRO), etc.

Regulatory Compliance Activities

• Work with risk & compliance representatives to identify all related compliance requirements (i.e. privacy, data integrity, etc.) associated with the laws and regulations within all relevant jurisdictions.
• Ensure all related compliance policies and standards are updated, based on any relevant regulatory changes or new laws.
• Create a regulatory change management process that identifies and coordinates the modification of related techno functions, business processes and/or compliance controls.

What You Should Have 

• Proven experience developing and submitting compliance reports to governing bodies, legal entities and/or external authorities
• Experience in planning, organising and developing policies, standards, procedures and practices
• Experience conducting risk assessments, including 3rd party assessments and assurance
• Exceptional leadership and relationship management experience to build and manage a talented team working across investigations, financial crime and or related  control area
• Ability to translate understanding of the organisation's goals and objectives into pragmatic compliance requirements
• Ability to motivate in a team-oriented, collaborative environment
• Able to influence, persuade and collaborate with senior business leaders and external parties to ensure solid outcomes