Sales Engineer at Stratostaff

Key Responsibilities:

• Market research: Conduct market research to identify new B2B & B2C sales channels and stay informed about industry trends, customer needs and competitive activities.
• Technical sales: Demonstrate the technical capabilities and benefits of the HVAC systems and products to potential customers.
• Product presentations: Make presentations to customers, demonstrating the features and benefits of the HVAC systems and products.
• Technical training: Provide technical training to customers and other stakeholders as required.
• Quotation preparation: Prepare detailed quotations for customers based on their specifications and requirements.
• Customer support: Provide technical support and guidance to existing customers, ensuring that their needs are met and that they are satisfied with the products and services provided. Keep the customers updated on new product launches.
• Problem solving: Identify and resolve technical issues that may arise with customers.
• Team Collaboration: Collaborate with the engineering team to ensure that the HVAC systems and products meet customer specifications and requirements.
• Inventory Management: Monitor and control the stock availability. 

KEY COMPETENCIES AND ATTRIBUTES:

• Commercial Acumen
• Technical Knowledge
• Customer Focus & Relationship Management
• Analytical & Problem Solving
• Adaptability

MINIMUM REQUIREMENTS:

• Bachelors Degree or Diploma in Mechanical or Electrical Engineering
• A minimum of 3 years of experience in technical sales, preferably in the HVAC industry especially VRF sales
• Good understanding of air conditioning products and system, knowledge about the air conditioning market and brands
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to travel to customer sites as required.