Head of Logistics at Jumia

Main Responsibilities 

The Logistics manager will oversee, material handling, transportation, delivery and return collections,. The Logistics manager will prepare worker schedules and ensure distribution, delivery and last mile workers follow safety rules.

Areas of responsibility includes:

• Managing day to day operations
• Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
• Finding creative and innovative ways to offer a better customer experience
• Fully understanding our information system and working with our IT team to roll our new developments
• Working closely with the Jumia Services central team to share and implement global best practices
• Managing relationships with clients and partners (Third party logistics partners)
• Responsible of the logistics P&L
• Responsible to meet the logistics targets and KPIs including quality of customer experience.

Required Skills & Qualifications

• A completed master’s degree from an accredited university; Degree in Engineering, Operations, Supply Chain or MBA preferred
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• 10 years with 2+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking.
• Ability to lead large teams
• Experience with process design and improvement Head of Logistics
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Strong analytical skills
• Pro-active attitude, entrepreneur, able to work both independently and within a team.
• Hardworking, result-oriented, methodical and very structured 

We offer​

• A unique opportunity in implementing and executing new ideas for a thriving e-commerce business
• The opportunity to work with professional and dynamic teams in and outside your local country
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation