Head of Organizational Learning & Development at HF Group

Principle Accountabilities

Strategic Leadership & Planning

• Develop and implement a comprehensive Organisational Learning and Development strategy aligned with the HF Group's business goals.
• Lead the learning function to create a future-ready workforce by identifying critical skill gaps and building strategic learning roadmaps.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and ROI of all learning initiatives.
• Manage the annual learning and development budget, ensuring efficient allocation and cost-effectiveness.

Programme Design & Delivery

• Oversee the design, development, and delivery of group-wide learning programmes, including leadership development, continuous professional development(CPDs), technical upskilling, power skills training, functional academies, on the job training and new hire orientation.
• Champion the use of innovative learning methodologies, including digital learning, e-learning platforms, blended learning, and experiential activities.
• Ensure all learning content is relevant, high-quality, and meets the evolving needs of the business.
• Evaluate and manage relationships with external training providers and consultants to supplement internal capabilities.

Talent & Capability Development

• Partner with HR Business Partners and line managers to conduct training needs analyses and create targeted development plans for individuals and teams.
• Promote a culture of self-directed learning and knowledge sharing across the organization.

Performance & Impact Analysis

• Implement robust evaluation methods to assess the impact of learning interventions on employee performance and business outcomes.
• Prepare and present regular reports to senior leadership on learning activities, outcomes, and strategic recommendations.

Team Leadership & Management

• Provide direct leadership, mentorship, and performance management to the team.
• Foster a collaborative and high-performing environment within the learning and development team.
• Allocate resources effectively and oversee the team's execution of the annual training plan.

Key Competencies and Skills

• Strategic Thinker: Ability to see the big picture and align learning initiatives with long-term business goals.
• Result Orientation: Focused on measurable business outcomes.
• Business Acumen: Understands organizational drivers and aligns learning solutions accordingly.
• Analytical and Data-Driven: Strong analytical skills to interpret data and measure the effectiveness of learning programmes.
• Innovation & Change Management: A forward-thinker who embraces innovation and can drive a cultural shift towards continuous learning.
• Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

Minimum Qualifications, Knowledge and Experience

Academic & Professional

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• A Master’s degree will be an added advantage.
• Desirable: Certified Professional in Learning and Performance (CPLP), Chartered Institute of Personnel and Development (CIPD), or an equivalent professional certification is highly desirable.

Experience

• Minimum of 8-10 years of progressive experience in Learning and Development, with at least 5 years in a senior leadership role managing a team.
• Proven success in designing and implementing enterprise-wide learning interventions.
• Experience leveraging modern learning technologies (LMS, e-learning, digital platforms).
• Experience in the financial services sector is an added advantage.