Head of Retail Life Sales at Metropolitan Cannon Life Assurance Ltd

PURPOSE OF THE ROLE

Reporting to the Chief Executive Officer – The Head of Retail Life Sales will develop and execute the retail life strategy to increase client base and drive key business outcomes, including targeted levels of sales and profitability.

PRIMARY Duties & Responsibilities

1. Develop and implement approaches to identify and develop new business opportunities in existing and under penetrated markets.
2. Contribute to the development and packaging of retail financial services solutions.
3. Develop and drive the implementation of the retail life sales strategy to maximize revenue
4. Develop and implement plans to increase and optimize the utilization of company life products and offer financial advice to clients.
5. Set revenue targets for the relevant products and set related key performance indicators for the team to achieve business targets.
6. Implement and operationalize strategic and tactical plans to enable service delivery and achieve business objectives.
7. Develop and oversee the implementation of quality assurance assessments, reporting processes and policies in line with business, compliance, and client requirements
8. Build and maintain relationships with clients and all stakeholders.
9. Deliver on service level agreements made with clients and internal and external stakeholders.
10. Develop client retention strategies and frameworks.
11. Establish a highly productive sales team and ensure that the team is well equipped to deliver on sales targets.
12. Effectively manage performance within the team to ensure achievement of business objectives.

Qualifications and Experience

1. Bachelor’s degree in Marketing or insurance field
2. Full ACII/ IIK or LOMA qualification
3. Over 8 years’ experience in sales and distribution, 3 of which should be at management level in a busy high performing Life business insurance operation.

Required skills and Competencies

1. Good communication and customer service skills
2. Strategic planning, budgeting and management experience
3. In-depth knowledge of Life Assurance products
4. Planning and organizing skills