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  • Posted: May 8, 2023
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
    Read more about this company

     

    Host / Hostess

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Consistently offer a professional, friendly greeting and engaging service 
    • Understand the Server’s tasks in the outlet 
    • Understand shift-end reports in the outlet and the POS system 
    • Assist guests regarding food and beverage menu items in an informative and helpful way 
    • Have knowledge of all menu items, garnishes, contents and preparation methods 
    • Follow outlet policies, procedures and service standards 
    • Follow all safety and sanitation policies when handling food and beverage 
    • Other duties as assigned
       

    Your experience and skills include:

    • Previous service experience an asset 
    • Previous Point of Sale System experience an asset 
    • Excellent communication and organizational skills 
    • Strong interpersonal and problem-solving abilities 
    • Highly responsible & reliable 
    • Ability to work well under pressure in a fast paced environment 
    • Ability to work cohesively as part of a team 
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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