Housekeeping Attendant at Emerge Egress Consulting

Role Objective

A leading hotel in Konza is looking for an experienced, dynamic, flexible Housekeeper responsible for maintaining professional housekeeping standards in guest rooms, public areas and delivering a positive guest experience.

Core Duties and Responsibilities

• Oversee housekeeping operations.
• Ensure cleanliness in guestrooms, public areas, front department etc.
• Engage and train junior staff to deliver exceptional guest experiences
• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
• Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
• Monitor and control departmental expenses to ensure adherence to budgetary guidelines.
• Handle guest complaints and ensure follow-through
• Manage departmental expenditure and maintain hotel profitability 
• Implement safety standards and special cleaning schedules
• Any other duties assigned.

  Job Specifications and Qualifications

• Diploma in Hospitality Management or related field
• Experience as a Housekeeper, preferably in hospitality
• At least Two (2) years’ experience

    Key Competencies

• Strong leadership skills
• Great communication skills 
• High organizational skills
• Excellent attention to detail.
• Excellent problem solving skills 
• High Integrity