HR and Admin Manager at Prospera

The HR and Admin Manager will support the executive team in strengthening communication and transparency within the Secretariat, ensuring staff are informed, engaged, and supported through all stages of the employee lifecycle. This role will provide operational leadership across all human resources and administrative functions to support the effective running of the organisation. The HR and Admin Manager will manage sound people practices, strong internal systems, and a healthy, compliant work environment that enables Prospera’s staff to do their best work in support of its vision and strategy. This will include embedding intersectional feminist, antiracist, and equity principles across all people policies, ensuring their recruitment, retention, and development practices actively dismantle systemic bias and inequity.

Duties and Responsibilities

Human Resources:

• Ensure adherence to labour laws, organisational policies, and regulatory requirements; maintain accurate and confidential employee records.
• Engage and support the Director of Finance & Operations in co-designing and supporting network-wide people and culture initiatives as part of Prospera’s commitment to members’ resilience and sustainability.
• Lead recruitment, onboarding, and orientation processes for employees that are inclusive and aligned with Prospera values.
• Manage the performance management process, including staff development and training initiatives that foster a supportive work culture with a human-centric development approach to create a learning and growth organisation.  Facilitate organisational learning and reflection processes on bias, power, and equity, creating space for accountability and growth.
• Provide guidance and support on employee relations, conflict resolution, and staff wellbeing.
• Develop and track HR indicators that measure progress of people’s commitments, and report regularly to staff and leadership.
• Foster connection, wellbeing, and collaboration in a fully remote workplace, ensuring staff have the structures, tools, and support they need to thrive and feel part of a shared organisational culture.
• Ensure timely and consistent internal communications to promote staff alignment and team cohesion, and healthy morale.  

Administration:

• Oversee the IT function, including management of outsourced IT service providers.
• Oversee the logistics and coordination of internal Secretariat convenings, including staff and board retreats. 
• Oversee the administrative services for the Secretariat, including travel, insurance, and other service providers/external vendors.  This includes setting standards and processes for contract negotiation, regular review, and assessment of performance.
• Manage the administrative operations of the Secretariat and create feedback mechanisms to continuously improve the quality of the services provided to the team.
• Contribute to organisational planning, budgeting, and risk management processes.

Skills and Experience

Required:

• Degree in HR or related discipline.
• Minimum of 5-7 years of experience in HR and administration, preferably in international or multi-country organisations with diverse employment arrangements..
• At least 3 years of management experience, including supervising staff or overseeing key organisational functions.
• Strong knowledge of employment laws, feminist HR best practices, and administrative procedures.
• Experience developing HR systems and policies that promote equity, inclusion, and staff wellbeing while embracing the feminist principles.
• Excellent organisational, problem-solving, and interpersonal skills.
• High level of discretion and professionalism when handling confidential information.
• Willingness and ability to travel occasionally.
• Excellent command of English; additional language skills (in any of the spoken languages within the network) are an asset.