HR Officer at Modern Coast Express

Reporting: HR Manager

Job Description

Provide general day-to-day HR support across the business. in relation to all HR, Employee Benefits, Training and Development and other administration duties

Qualifications

• HR Degree
• A member of IHRM:
• BCOM –HR Degree
• At least three years’ experience of working in a generalist HR environment, to include administration of statutory payments
• Experience of supporting managers across a variety of departments at different levels in all aspects of HR
• Employment act Kenya
• Labor Laws
• Taxation rules
• Statutory rules and timelines
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• HR Communication- writing letters for records
• Understanding of WIBA and Health Insurance policies
• Ability to manage and investigate disciplinary cases as per law
• Data compiling and analysis
• Microsoft Office tools- word, excel and ppt
• Ability to work on HR Software
• People Management
• Communication skills
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Proven experience as HR officer, administrator or generalist role for more than one year
• Knowledge on HR functions (pay & benefits, recruitment, training & development )
• Understanding of labor laws and disciplinary procedures

Duties and responsibilities

• Resolve employee grievances as per agreed SLA`s
• Monitor attendance at branch level and give attendance reports to HOD`s, Director and MD.
• Be actively involved in recruitment by preparing job adverts posting ads, calling shortlisted candidates for scheduling of interviews
• Create and implement effective onboarding plans for all new joiners in their specific regions.
• Maintain employee records according to policy and legal requirements
• Oversee employee recognition for respective branches
• Be employee cheerleader and help to create a fun and engaging employee environment.
• Support payroll processing process by giving input on a monthly basis for their regions
• Organize for trainings as per the HOD`s approved requests for training
• Support the management of the staff medical documentation, by keeping staff updated on changes and providing updated records (withdrawals, inclusions, transfers etc.).

Typical Tasks (indicative but not exhaustive)

• Sit/Chair disciplinary hearings, document the minutes and prepare letters as per the locals rules
• Letter Administration as per company template- appointment letters, warning, and transfer and promotion letters.
• Printing and issuing of pay slips, doing exit interviews, leave management, administer employee surveys.
• Updating personal files to ensure all records are maintained, retrieve such information as and when needed
• Maintain the database of all interviewed candidates for future reference
• Data entry into the HR software to maintain the employee records online
• Interview candidates for the specific roles, update their Job Descriptions.
• Taking new employees through induction and onboarding program
• Collecting and tabulating data on PMS system (Goal Sheets)
• Support all new joiners through the Employee orientation process

Typical Goals (Top 5)

• 100% resolution of customers queries based in Msa yard
• Timely payment of all statutory payments
• Accurate file opening for all staff
• Accurate HR monthly reports
• Monthly recognition of staff per department