HR Senior Assistant - Learning & Development (Retainer) at United Nations Office for Project Services (UNOPS)

Support to LMS and Learning Activity Administration:

• Participate in the design and delivery and follow-up of a wide range of learning & development programmes and activities, including virtual and in-person instructor led training, online materials and other approaches.
• Assist participants of learning & development programmes and activities, by making recommendations of online or instructor-led training, and responding to enquiries.  
• Assist with workshop logistics for in-person and online instructor led training, including developing communication materials. Provide production and facilitation assistance in virtual events, such as through google meet, and logistical assistance for in person events.
• Administer learning & development activities through the learning management system to ensure efficient participant management. Create and run relevant reports on the learning & development initiatives, and present analytics in an appropriate format to enable decision making by the supervisor.
• Provide support to the HR Manager in approving travel requests by keeping track of incoming requests. 
• Assign licenses to corporate learning and facilitation tools upon request.

Learning Help-Desk and Operations Support:

• Under close guidance of the supervisor and by following step-by-step guidance, act on routine based help-desk cases and inquiries and escalate when needed.
• Support in video based learning. 
• Assist in preparing the monthly learning newsletter.

Payment and Procurement Support:

• Under close guidance of the supervisor, assist in preparing documents, registering suppliers in OneUNOPS, and creating requisitions and purchase orders (PO).
• Process payments and keep track of payments.

Impact of the Results:

The effective and successful achievement of results by the HR Senior Assistant - Learning and Development directly impacts on the compliant execution of HR processes in the respective unit and the efficient and effective performance within it. These promote the credibility of the organization as an effective service provider in project services and management.

Education:

• Secondary School Certificate is required;
• First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable with 1 year experience is an added advantage and may substitute some of the required years of experience.

Experience:

• Minimum of five (5) years professional experience in an international and/or national organization in providing HR services is required with Secondary School Certificate is required OR;
• Minimum of two (2) years professional experience in an international and/or national organization in providing HR services is required with a Diploma OR;
• Minimum of one (1) year professional experience in an international and/or national organization in providing HR services is required with a Bachelor's Degree.
• Some experience in UN system organizations/development sector is desirable
• Proficiency in computers and office software packages (MS Office) and experience in handling web-based management systems is required.
• Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable