HR Shared Services Supervisor at Majorel Kenya

Key Responsibilities:

Payroll Management/Processing

• Ensure the accuracy of employee payroll
• Working closely with internal and external partners to ensure employees’ salaries are paid on time
• Working closely with finance & payroll partners on payroll and redressal of payroll grievances
• In charge of pays lips and interpretation of monthly paycheck
• Oversee marking of employee attendance on real time
• Propose new developments on employee’s attendance from time to time
• Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
• Administer salary calculation and approval before changes are affected in payroll

Anniversary Appraisal

• Performing anniversary appraisal for agents and non-agents

In charge of addressing employee anniversary appraisal grievances from time to time

• Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff

Employee Benefits

• Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to benefits such as medical, life, pension and WIBA on time
• In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
• Oversee the validation and timely payment of premiums
• Oversee addition and deletion of members from employee benefits (medical, life, pension and WIBA)
• Work closely with Wellness team to manage/recommend employee health and safety programs

Policies and Guidelines within the HRSS Vertical

• Continue to develop and maintain high value processes and policies
• Continue to recommend and propose new changes and maintenance of HR Manual/employee handbook
• Timely re-evaluation of policies for efficiency and effectiveness
• Plan and set objectives for the HRSS team and track progress
• Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
• Custodian of all Majorel Kenya HR policies

HR Projects

• Ensure consistent update and management of HR Management System
• End user and admin training to all new joiners on HR Management System and refresher on new changes
• Managing HRSS project plus other HR projects as assigned from time to time
• Ensure the relevant HR database is up to date and accurate
• Policy review, training, and interpretation and contract management
• Oversee the administration of HR-related documentation, such as contracts of employment, personal files, and monthly file audit
• Oversee the maintenance of employee files and run monthly audit to confirm consistency and accuracy from time to time
• Support the implementation of process wise movement and issuance of employee transfer/promotion letters

Leave Management and Reporting

• Oversee management of employee leave records, updating and reporting
• Monitor adherence to and compliance to Majorel Leave Policies and procedure

Personal Administration

• Ensuring the integrity and confidentiality of HR data
• Ensure and accuracy and stability of Staff Master Database
• Working closely with HRSS Assistants to collect new joiners’ data or new changes and update records from time to time
• Oversee the management and review of employee exit interview process
• Oversee BGV process and conduct final adjudication on suspicions

Other duties

• Offer coaching and career development to HRSS Assistants
• Plan and monitor HRSS assistance tasks from time to time

Job Requirements:

• A proven track record in General HR and managing a diverse human resources team
• Bachelor’s degree in human resources management, or a related field
• A minimum of 3-4 years of experience in a leadership role
• Overall experience of 8 years + in general HR

Experience using HR management software, data analytics, and creating and managing HR