Human Resource Manager – Employee Relations & HR Operations at Priority Activator Consulting

JOB PURPOSE

The HR Manager – Employee Relations & HR Operations will provide strategic and operational leadership across employee relations, compliance, recruitment, performance management, and HR policy enforcement.

KEY RESPONSIBILITIES

• Lead Employee Relations (ER) strategies and oversee resolution of workplace conflicts, grievances, and disciplinary actions.
• Manage and offer leadership to the junior and support teams directly reporting to this position.
• Oversee operational excellence in all the branches in the regions
• Ensure full compliance with Kenyan labour laws and company policy in all HR operations.
• Manage HR operations including recruitment, onboarding, contract management, payroll input, and leave administration.
• Serve as lead advisor for disciplinary and appeal hearings, ensuring procedural fairness and legal compliance.
• Standardize HR procedures across all deployment sites and provide site HR support where required.
• Collaborate with Area Managers to ensure staffing and HR support meet client and operational needs.
• Maintain an accurate HRIS and generate periodic HR reports.
• Provide training on HR policies, disciplinary procedures, and employment law for managers and supervisors.
• Promote employee wellness, staff engagement, and grievance redressal mechanisms.

EDUCATIONAL QUALIFICATION

• Bachelor’s degree in human resource management, Industrial Relations, Business Administration, or related field
• Professional Qualification-Higher Diploma in HR or CHRP certification
• Certified Member of the Institute of Human Resource Management (IHRM)

WORK EXPERIENCE REQUIREMENTS

• Minimum of 6–8 years’ progressive experience in HR, with at least 3 years in a supervisory or managerial role focused on ER.
• Experience in the security, logistics, manufacturing, or labour intensive industry preferred.

SKILLS (KEY SKILLS AND PERSONAL ATTRIBUTES)

• Strong knowledge of Kenyan labour law
• HR Compliance
• Change Management
• HR Reporting
• Stakeholder management- both internal and external
• Strategy development and implementation
• Conflict resolution, negotiation, and case investigation skills.
• Excellent communication and people management skills.
• HR Technology (Essential)