Information Technology Infrastructure Manager at Workforce Africa

About the role

We are hiring an Infrastructure Manager to join the IT team. You will manage the IT infrastructure and team, working closely with the Applications Development team to ensure 100% uptimes of our infrastructure and systems. To succeed in this role you will have a keen eye for gaps in our product offerings and the innovative mindset to fill them. You are a highly skilled IT Systems Administrator with a proven ability to own and manage a high performing IT HelpDesk function.

Duties and Responsibilities

• To ensure sustained business and quality of service by proactively implementing appropriate ICT infrastructure and providing ICT products and services that create efficient service delivery and support the organisation’s performance.
• Lead overall IT Infrastructure engagements/projects/programs to successful completion, on time, on a budget in line with desired outcomes.
• Contribute to the general business understanding of the business value of ICT in the organization and business leadership.
• Propose new/enhanced functionality with regard to methods, systems and work processes, which lead to enhanced scalability, higher quality or better results or reduced cost.
• Stay abreast of current developments in industry best business practices and fulfil the role of futurist and trusted advisor relating to general IT Infrastructure at Sanergy. A keen interest in IoT would be an added advantage.
• Lead in the development, implementation, enforcement and audit of ICT related policies and procedures in line with the overall strategy and objectives.
• Develop an overall IT security strategy and ensure that appropriate IT security systems and processes are in place to protect the privacy and integrity of the organization’s information and related intellectual property.
• Actively manage the overall response strategy for IT Infrastructure including Equipment, Data, networks, on-premise and on-cloud risk.
• Organize and manage the available human capital within the department through training, development and proper positioning to ensure optimal productivity and high-value services to internal and external customers by leveraging on synergies and good communication.
• Supervise an IT Support team and work with the development team to support and prioritise feature releases and evaluate any impact or requirements on the associated IT Infrastructure.
• Support in the Quality Assurance and Testing and documentation of features as relevant to the IT Support function

Qualifications

• Degree in IT/Computer Science/Software Engineering/Computing/Business Related fields.
• At least 5 years solid System/Network Admin experience with at least 2 years experience managing IT Infrastructure and support in a medium to large organisation
• Good experience in Windows/Linux Server Based OS, Database Administration,
• MCSE, CCNA, ITIL or other similar, certification would be considered advantageous
• Previous software and web development experience and highly effective at working with cross-functional