Junior Presales Engineer at Human Capital Synergies Africa Ltd

Our Client, in the Telecom Sector seeks to hire a Junior Presales Engineer. The Junior Presales Engineer will be responsible for supporting the primary sales representative in the discovery process, evaluating business needs to identify the appropriate value position to win the opportunity and providing coordination with the design and planning of the customer solutions using advanced technologies and providing technical support throughout the pre-sales phase of the project.

Roles and Responsibilities

• ·      Keeping current on industry trends and the competitive landscape.
• ·      Serving as a pre-sales resource by supporting the primary sales representative in the discovery process, evaluating business needs to identify the appropriate value position to win the opportunity.
• ·      Working closely with all internal and external stakeholders to define project requirements for the development of designs and solutions.
• ·      Acting as an engineering resource by providing product education, technical assistance, and after sales support.
• ·      Providing coordination with the design and planning of the customer solutions using advanced technologies and providing technical support throughout the pre-sales phase of the project.
• ·      Taking responsibility for all technical aspects of the assigned project from award until system acceptance. This involves implementation planning, system acceptance testing, coverage testing, and system staging.
• ·      Working to ensure that the sales professionals and customers are kept up to date on the latest technology offerings and their relevance to customer needs.

Required Qualifications/Experience

• ·      Bachelors Degree in a relevant field.
• ·      Minimum 3 years’ experience in relevant field.
• ·      Excellent communications skills and the ability to present complex topics to non-technical audiences.
• ·      Self-motivated and able to maintain focus in a pressured environment.
• ·      Experience working with customers is desirable.
• ·      Experience/ Knowledge of communications networks (MPLS, Ethernet, TCP/IP) is desirable.
• ·      Ability to present products and ideas with ease, confidence and persistence.
• ·      Takes a proactive and creative approach to attend to clients’ needs.
• ·      Possesses a passion for IT and Technology.