Key Account Manager (Retail) – Nairobi at Talent Grid Africa

• (JBPs), and strengthening long-term partnerships across key accounts. It requires a balance of strategic thinking, execution discipline, and strong relationship management.

What this role is really about:

• At its core, this position is about owning the performance of key accounts end-to-end.

That means:

• Turning strategy into measurable revenue outcomes
• Building long-term, value-driven partnerships with retail clients
• Driving accountability through well-executed Joint Business Plans (JBPs)
• Ensuring in-store excellence, from visibility to product availability
• Continuously identifying new opportunities to grow account value
• Key areas of impact:
• Revenue growth and commercial performance across key accounts
• Execution and tracking of Joint Business Plans (JBPs)
• Strengthening strategic relationships with retail partners
• Driving in-store visibility, merchandising, and distribution
• Leveraging data and insights to optimize account performance

Who we’re looking for:

• This role requires a commercially sharp, execution-focused professional who brings:
• 4–7+ years’ experience in key account management, retail, or FMCG
• A proven track record of managing and growing strategic accounts
• Strong negotiation and relationship management skills
• High ownership, accountability, and attention to performance metrics
• A data-driven mindset with the ability to translate insights into action