Learning and Development Manager at Poa Internet

Overall Responsibility

Develop a learning organization that guides team members on their career journey by maintaining a culture of learning and development so that poa is a great place to work.

Key SMART Results for A-Player 

• Inventory and gap analysis of development training programs in Poa for both employees and leadership by the end of Q3 2022
• Expand on the talents and skills of employees at all levels of the organization through the development of individual development programs to enhance knowledge, develop necessary skills, and enrich both the individual and the organization by the end of Q4 2022
• Build a knowledge bank of development training programs for leadership, management, business and personal progression by the end of Q1 2023
• Build leadership programs to eliminate ambiguity and misunderstanding through upskilling in strategic areas specifically coaching, mentoring and giving proper feedback by the end of Q4 2022
• Implement performance management process and conduct process & system training's by the end of Q3 2022
• Support performance review processes and provide progression career pathways for our workforce to increase the percentage of employees achieving targets by the end of Q4 2022
• Increase the skills or competencies in strategic areas specifically coaching and managing others by the end of Q1 2023
• Collate feedback on completed training to evaluate and measure results and make improvements where required by the end of Q4 2022

Level of Management Experience Required (Mandatory & Nice to Have)

• Mandatory - Demonstrated experience managing the end-to-end project life cycle of an organization-wide learning program
• Department stage of development where this role sits
• Prepare for Scale / Systematization / Team Building / Coaching / Mentorship -Catalyst / Champion

Key Competencies Criticality (H,M,L)

• Demonstrated experience managing the end-to-end project life cycle of an organization-wide learning program - H
• Ability to be a role-model for continuous learning throughout the organization - H
• Passion for learning & development industry research and trends - M
• Exceptional written & verbal communication and presentation skills - H
• Team player with strong interpersonal skills, skilled at project and change management with cross-functional collaboration - H
• Excellent organizational, task, and time management skills, with an emphasis on detail and follow-up and the ability to prioritize tasks and request from multiple stakeholders and audiences - H
• Display strong consulting and collaboration skills - M

Mandatory Criteria if Any with no exceptions to hire.

• 5+ years experience in related work such as instructional design and developing learning content
• Track record of designing, engaging and impact development programs that improves individual, team, and company performance