Learning & Development Coordinator at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

Training Needs Assessment:

• Identify skill gaps and training needs by consulting with managers and employees.
• Conduct surveys or performance reviews to understand development areas.
• Support the implementation and tracking accelerated development for successors of key roles.

Program Design and Delivery:

• Assist in designing training materials, workshops, and e-learning courses.
• Coordinate with subject-matter experts or external vendors to develop specialized programs.
• Facilitate in-person or virtual training sessions.

Scheduling and Logistics:

• Plan and schedule training programs, workshops, or seminars.
• Manage training calendars and ensure timely communication to participants.
• Organize venues, equipment, and materials for training events.

Monitoring and Reporting:

• Track attendance, engagement, and outcomes of training sessions.
• Analyze data to measure training effectiveness and make improvements.
• Generate reports for leadership on training performance and ROI.

Support Employee Development:

• Advise employees on available learning resources and growth opportunities.
• Promote professional development initiatives like mentorship programs or certifications.

Technology Integration:

• Manage Learning Management Systems (LMS) to upload courses and track employee progress.
• Use digital tools to create engaging training materials (e.g., videos, quizzes, gamification).

ACADEMIC QUALIFICATIONS

• A degree in Human Resources, Education, Business Administration, or a related field.

JOB SKILLS AND REQUIREMENTS

• Communication: Strong ability to present and explain concepts clearly, both in writing and verbally.
• Organizational Skills: Efficiently manage multiple projects and maintain schedules.
• Technology Proficiency: Familiarity with LMS platforms, Microsoft Office Suite, and e-learning tools (e.g Canva).
• Interpersonal Skills: Build relationships with employees and managers to understand their needs and challenges.
• Analytical Thinking: Evaluate training data and improve programs based on insights.

PROFESSIONAL QUALIFICATIONS

• CHRP Certification is a must 
• Other Certifications such as Training specialist are an added advantage

EXPERIENCE

• 3 years of Experience in training coordination, HR, or a similar role.