Manager, Benefits at National Social Security Fund (NSSF)

KEY RESPONSIBILITIES:

• Establish policies, systems and processes to ensure the effective processing and payment of benefits;
• Ensure that benefits are computed promptly, accurately and efficiently;
• Identify areas/opportunities for the improvement of the Fund’s benefits payments process in order to ensure improved service delivery;
• Receive and process legitimate claims;
• Re-engineer the benefits process and ensure reduced benefits processing time;
• Plan, organize and coordinate the benefits processing function; and
• Analyze claims processing effectiveness and efficiency within branches.

JOB REQUIREMENTS/SPECIFICATIONS:

• Master’s Degree in any of the following disciplines: Actuarial Science, Social Sciences, Business Administration, Law, Public Relations, Marketing or related field from a recognized institution;
• Bachelor’s Degree in any of the following disciplines: Actuarial Science, Social Sciences, Business Administration, Law, Public Relations, Marketing or related field from a recognized institution;
• Professional qualification in a related field will be an added advantage;
• At least ten (10) years’ work experience, five (5) of which should be in a senior management position;
• Membership to a relevant and accredited professional body and in good standing;
• Leadership course from a recognized institution or a Certificate in Corporate Governance;
• Certificate in computer applications from a recognized institution; and
• Fulfilled requirements of Chapter 6 of the Constitution.

COMPETENCIES:

• Integrity
• Ability to build and work through teams;
• Interpersonal skills;
• Communication skills;
• Strategic thinking;
• Business acumen; and
• Critical and analytical thinking.