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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
Job Purpose
As a key member of the Senior Client Solutions Team, the Business Manager, is responsible for supporting the Head of Client Solutions with the delivery of the of the Standard Bank Client Solutions strategy in Kenya.
The focus of the Business Manager is to ensure that the Client Solutions operating model is fit for purpose and on coordination, execution (mostly technical) and follow-up of day to day actions generated by the Head of Client Solutions across the business and overseeing a programme of strategic projects relevant to the segment.
Included in the scope is the provision of capacity to the Client Solutions team for ad hoc, strategic or other prioritised pieces of work.
The Business Manager will work closely with the Head of Client Solutions for matters relating to client experience across the business.
Key Responsibilities/Accountabilities
IMPORTANT RELATIONSHIPS
KEY PERFORMANCE MEASURES
Preferred Qualification and Experience
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