Manager Business Systems at Postal Corporation of Kenya

Duties and Responsibilities

• Manage & Engage Staff under the Business Systems Section within ICT to meet technical business needs
• Supervision of the provision of day-to-day functional and technical support to the users of the ERP and its auxiliary systems
• Manage, Support, and Maintain Key Business Systems in liaison with key business users and external ICT Vendors
• Maintenance of the integrity, stability, confidentiality, and strategic availability of data/information within the ERP  and its auxiliary systems.
• Ensuring timely, accurate, and reliable dissemination of information for purposes of management and administration.
• Coordinating with the helpdesk and network infrastructure administrators to review and optimize system architecture, and to assure the functionality of business continuity strategies
• Documentation of system process flows, work procedures (both technical and user), system requirements, and implementation designs including the rationales for the chosen approaches, documentation of the costs, benefits, and risks
• Formulate and implement policies that ever-increasingly enhance the objectives of the section, the department, and the corporation, in areas such as employee motivation and retention, profit optimization, operational/logistical efficiency, professional reputation, and information quality
• Advises management on technology developments, and benchmarks current systems with international standards and national policies
• Maintain overall control, oversight, and guidance to the Business Software Development teams to meet business requirements and user specifications and in a timely and cost-effective manner
• Plan and implement effective testing processes to ensure that implemented business systems adhere to standards and reduce associated risks
• Create and review technology RFPs
• Any other duties and tasks that may be assigned

Requirements for Appointment

• Bachelors Degree in ICT or Computer Science or related degree.
• Masters Degree in any business-related field (Added Advantage
• ICT Course Certifications or related certificates e.g. COBIT, ITIL, CISA, CISSP, MS-MVP
• Software Development or Programming Background / Base
• Web Development related certificates or courses
• Mobile App Development related certificates or courses
• Database Management related certificates or courses
• Data Analysis & Visualization related certificates or course