Manager - Lifts Division at People FOCO

Role Summary

• Our client is looking for a Manager of their Lift Division who will be instrumental in establishing and driving the lift and elevator business from the ground up. This role requires expertise in sales, project management, and installation oversight to achieve division growth, profitability, and strategic alignment with company goals. We are looking for an experienced professional, preferably with a background at Eurolifts, Kone, or similar industry leaders.

Key Responsibilities

Business Development & Sales

• Develop and execute a strategic sales plan for new clients in commercial and residential sectors in Kenya and East Africa.
• Identify and secure business opportunities, including direct sales, partnerships, and tender contracts.
• Build and maintain relationships with clients, architects, consultants, and stakeholders to increase brand visibility and market share.

Project Management & Installation Oversight

• Manage lift installation projects from initiation to completion, ensuring they are on schedule, within budget, and meet quality standards.
• Collaborate with suppliers, technicians, and subcontractors for smooth project execution and regulatory compliance.
• Uphold safety and quality standards across all installations.

Marketing & Brand Promotion

• Create and execute marketing strategies to promote the lift division within the East African market.
• Represent the company at industry events and trade shows to increase brand visibility and generate leads.
• Work closely with the marketing team to develop digital and print promotional materials.

Financial & Budget Management

• Prepare, monitor, and manage the division’s budget to meet profitability targets.
• Track sales performance, operational costs, and profitability, providing regular reports.
• Develop business cases, forecasts, and financial analysis for ongoing and potential projects.

Customer Service & Support

• Establish customer service policies to ensure high client satisfaction and proactively address service-related concerns.
• Provide clients with technical support and guidance on lift maintenance and operations.

Team Management

• Recruit, train, and manage a team of technicians and sales professionals as required.
• Lead by example to foster a high-performance, results-driven culture.

Required Education, Qualifications, and Skills

• Education: Bachelor’s Degree in Engineering, Business, or a related field.
• Industry Experience: Minimum of 5 years in the lift or related industry within Kenya or East Africa, with a solid track record in sales and project management.
• Sales Acumen: Proven ability to generate new business, close deals, and drive revenue growth.
• Technical Expertise: Strong understanding of lift installation processes, project management, and compliance in Kenya.
• Leadership Skills: Capacity to work independently, build teams, and make strategic business decisions.
• Communication Skills: Excellent interpersonal, negotiation, and communication skills; fluency in English and Swahili.
• Additional Skills: Analytical and problem-solving skills, with proficiency in MS Excel and project management tools.

Performance Indicators

• Achievement of sales and profitability targets.
• High customer satisfaction and retention.
• Timeliness and quality in project completion.
• Effective team performance and development.