Manager – Strategy & Transformation at I&M Bank

PURPOSE:

The job holder will be responsible for supporting the strategy & transformation office to develop, implement, monitor and update performance management tools to track progress of all strategy and transformation initiatives across the Bank and Group.

PRIMARY RESPONSIBILITIES:

The Incumbent will report to the Senior Manager-Strategy & Transformation and will be responsible for:

• In liaison with the Line Manager, developing, maintaining, monitoring and updating a tracker showing progress on execution of deliverables in line with the 3-year strategic implementation activities and escalating notable deviations
• Supporting definition of KPIs under the Balanced Scorecard for the Bank and Group Subsidiaries and developing a tracking tool to monitor performance.
• Assisting the Line Manager in translating initiatives, work streams and milestones into project plans which ensures successful project completion
• In liaison with the Line Manager assisting in setting target metrics / KPIs for work streams and tracking targets set.
• Monitoring and tracking of initiatives, facilitating initiative approvals at various stages, reporting deviations and suggesting remedial actions.
• In liaison with the Line Manager supporting the review of Business plans for initiatives prior to senior management sign off.
• Conducting assessment of performance of strategic initiatives to support performance reviews;
• Preparation of periodic reports on progress of transformation for review by the Line Manager
• Deputising for the Senior Manager and attending work stream meetings to support initiative owners in transformation.
• Enforce the cadence process in place and supporting the change management activities–held within work stream and attending to support sponsors where required
• Identifying, analysing and preparing mitigation tactics for risk (Signaling blocking points and flagging these timely to S&T GM and Senior Manager)
• Identifying and managing anticipated resistance including keeping track of any changes to cadence and correct if need be to keep discipline
• Responsible for management of the Wave solution (used to track performance of strategic initiatives) including administration, Wave training, assisting users with Wave queries and link with Wave support team.
• Supporting the periodic reviews of the Group and Bank strategic plan and continuous reporting of the progress to the various identified governance forums

QUALIFICATIONS AND COMPETENCIES REQUIREMENTS:

• Ability to understand and translate strategy into action
• Deep understanding of the Balanced Scorecard approach to performance management
• Advance knowledge and experience in use of excel
• Strong analytical and numerical skills
• Ability to project manage complex and multifaceted strategic projects
• Knowledge and experience in project management
• Effective communicator & good relationship management skills
• Excellent negotiation and influencing skills
• Good interpretation and decision making ability
• Good people management skill
• Ability to work independently/self-driven
• Good knowledge of Microsoft Excel and other project management applications
• Strong planning, coordination and time management skills
• 5 years overall strategy/ performance management / banking experience 3 of which should have been at managerial level