Managing Director at KPMG

Key roles and responsibilities

• Drive balance sheet growth and achieve budgeted operating profit.
• Grow earnings from interest income and non-funded income.
• Optimize cost-to-income ratio and manage interest expense through a strategic product mix.
• Ensure strong asset quality by maintaining a healthy Non-Performing Loan (NPL) ratio.
• Ensure the achievement of targeted return on equity and ensure overall financial sustainability.
• Maintain strong internal controls to prevent fraud and operational losses.
• Enhance excellent customer service and continuously enhancing the customer experience.
• Ensure full compliance with regulatory requirements, external and internal audit standards and outcomes. 
• Foster a compliance-driven culture, ensuring adherence to industry and corporate governance standards.
• Drive retail banking growth, increasing customer deposits across branches.
• Develop innovative financial solutions that align with evolving customer and market needs.
• Strengthen the institution’s brand positioning through targeted marketing initiatives and customer engagement.
• Promote digital banking and alternative delivery channels.
• Expand the bank’s strategic presence within targeted market segments, with a strong focus on SME and mid-corporate banking, to drive sustainable growth and competitive differentiation.
• Responsible for developing and aligning human resources, capital, and infrastructure with the institution’s strategic objectives to drive long-term growth.
• Drive brand positioning and market visibility, leveraging CRM strategies, marketing campaigns, and customer engagement initiatives to strengthen the bank’s presence.
• Foster a high-performance culture through training, mentorship, and leadership development
• Implement training and development programs to build leadership capabilities.
• Implement talent retention strategies to minimize staff attrition.
• Embed the institution’s core values and corporate culture across all levels.

Academic/Professional Qualifications and Experience:

• A bachelor’s degree in a relevant business field from a recognized and accredited university.
• A master’s degree in a relevant business field will be an added advantage.
• Professional qualification in Banking and Finance is preferred.
• A minimum of fifteen (15) years of experience in management, with at least twelve (12) years in senior leadership position within a bank or financial institution.
• Proven ability to align business strategy with financial performance to drive sustainable growth and innovation.
• Strong expertise in regulatory compliance, risk management, and corporate governance.
• Extensive experience in cost management, profitability optimization, and operational efficiency.
• Experience in stakeholder management, with a proven ability to build and strengthen relationships.
• Excellent problem-solving and decision-making abilities, with a strong capacity to analyze issues and make timely and sound decisions.
• Possess excellent interpersonal, communication, and influencing skills, with a focus on achieving results and successful outcomes.
• Strong leadership skills with demonstrable experience in team building, coaching, mentoring and ability to work collaboratively with others.