Marketing & Operations Manager at Aurum Consultants

Key Responsibilities

Marketing

• Content creation, social media management. Create and maintain a digital & social media presence that is in line with the organizations brand and maintain the brand reputation.
• Client service. Maintaining constant engagement/communication with customers before, during events, after events and managing guests’ expectations.

Operations

• Human resource management & team communication. Ensure each event has enough staffing and well-groomed to maintain the company image.
• Asset care and management. Ensure all company assets are in good working conditions, are accounted for after each event and proper records are kept.
• Petty cash & payments management
• Planning and organizing all events route plans, staffing, set up and set down.
• Debriefing with the team and sharing timely reports after each event with the management.

Events

• Events tendering, proposal design, quotations & invoicing.
• Events management. Developing and implementing events plans and concepts
• Budgets creation & management. Budgeting for all events and ensuring all events are planned within the budgets set.
• Risk planning
• Media management at events
• Supplier sourcing, management and contracts. Ensuring quality is adhered to by suppliers and keeps updated records of all suppliers.
• Protocol management
• Event communication and media management for all events including management of event programs while ensuring the programs are adhered to.

Sales

• Event partnerships. Generating leads in the events industry targeting high potential clients and converting them into business for the organization.

Relevant Qualifications

• BA/BS degree in Project Management/Communication, Events Management, Sales or relevant field.
• Proven 3 years of industry work experience as a Marketing Manager or relevant role
• Proven experience in social media management
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive.
• Experience delivering client-focused solutions to customer needs
• Experience in sales/business development
• Experience in an events agency will be an added advantage
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
• Self-motivated and takes own initiative.